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Inventory management provides crucial oversight. When successfully handled it will deliver an accurate view of what you have in your warehouse, as well as the location of all your stock. Inventory management is crucial for the smooth running of the business, from financial reporting through to meeting customer needs. It can be well done manually…

A successful supply chain provides a strong core to a customer facing business. However, establishing one takes a lot of work if you’re not sure where to begin. What makes this easier is that supply chains across virtually every industry can benefit from a structure that follows the same five key steps. 1. The planning…

Warehousing operations are the heart of any business. From managing stock levels through to picking and packing items, a large part of the supply chain that delivers exceptional service to customers happens here. Despite this, for many businesses, warehousing operations are something of an Achilles heel and can be the cause of many a complaint…

The organisation and infrastructure that is required to ensure business delivery needs are met can feel like a very heavy burden when handled in-house. From hiring and managing staff, to maintaining a vehicle fleet and overseeing logistics, the time and cost commitment is immense. For any business looking for a more efficient approach to delivery,…

Corporate Social Responsibility (CSR) is an initiative that is attracting a lot of attention right now. It’s driven by the idea that companies can do better and should make themselves responsible for the impact that they have, both in terms of the environment and also on the communities that they touch. The benefits of a…

Technology is driving the pace of change across multiple industries and the delivery sector is no different. Over the past decade we have seen a wealth of improvement in services, performance and choices thanks to the role that technology has played in the logistics world. GPS Tracking Being able to track parcels in transit has…

Thanks to factors like technology, social media and the internet consumers have more power than has ever been the case before. Today, every brand needs to listen to what its customers think and feel when it comes to products and services. The same, too, is true of packing. Never before have customer expectation had more…

Sustainability and socially responsible business are two key themes for consumers in 2018. Today, there is a bright spotlight on what kinds of choices brands give consumers who want to be more environmentally friendly – in fact, this is increasingly a significant factor in how consumers choose the businesses they want to align themselves with.…

Delivery influences shopping decisions for your customers every day. According to PWC’s Total Retail report, around a third of shoppers say that fast and reliable delivery is one of the reasons they shop with their favourite retailers. 28% also attribute shopping choices to a retailer with a good returns policy. So, customers are looking to…

A loyal customer base is the key to ongoing success and growth for any business, especially in the logistics industry. With so much competition in the market and increasingly innovative delivery solutions, the necessity of ensuring customers are satisfied with the service they have received – and will return to it – is key. Plus,…

When you’re running a business, operational efficiency is always going to be a key priority. The way that the different elements of your business operate will have a big impact on outcomes such as profit and productivity. If your business is involved in shipping product then there are all sorts of issues of cost, service…

It used to be the case that every 1960’s vision of “the future” had us all zipping around in driverless cars – and mostly wearing silver. While the metallic wardrobe has yet to materialise, self-drive vehicles are already here – in fact, hardly a day goes by when we don’t hear about a brand that…

Most businesses face a double burden when it comes to shipping: the cost of shipping items to the business and the expense associated with shipping products to customers. Both can have an impact on how much customers pay to shop with a particular brand. While shipping costs are a direct expense, the outgoings that the…

Warehouse operations have a pivotal role to play in the movement of products and overall efficiency of logistics. With better processes in place, as well as optimising features, such as layout and storage, it’s possible to improve the way a warehouse performs. Although there’s no perfect warehouse design, these tips can bring clarity to most…

Your supply chain can become an engine of growth for your business and holds the key to creating essential competitive advantage. A strong supply chain delivers on customer expectations and enables the business to grow and develop, creating a positive business culture and effective relationships along the way. But what does it take to develop…

Delivery and logistics have a key role to play in business performance. A simple, streamlined approach ensures that systems perform better and customers receive a more satisfying service. So, how do you simplify your logistics and delivery to ensure that’s the case? Rethink your packaging Are you getting a lot of complaints about items arriving…

The price of shipping is a cost that many businesses overlook. It can make logistics more expensive than they need to be and reduce competitiveness with other brands. However, there are ways to ensure that your shipping costs are minimised, both to benefit your business and also so that you can pass this on to…

Making the leap from a domestic market to exporting to your customers internationally is a big step. With some careful planning and the right consideration it could open the door to success on a global scale. So, what do you need to think about if international shipping and exporting is your next move? Do your…

Delivery by drone? Robotic couriers? When we hear the words “artificial intelligence” these are the kinds of thought paths that we tend to go down. However, while Amazon may have so far successfully delivered a bag of popcorn a few miles down the road by drone we’re still fairly far off AI taking over the…

Supply chain management is a fundamental component to success but also something that is very easy to get wrong. Whether you’re finding relationships difficult, or costs too high, issues with supply chain management can create what may seem like insurmountable problems. In fact, sometimes all it takes is a little tweak to managing your partnerships…