Temporary suspension of Pre12 and ...

Please be aware that our Pre 12 and Pre 10:30 UK Next day services will be temporarily suspended from 23rd November 2020 to 3rd January 2021. This decision was taken by the board of directors.

This our traditionally busiest time of the year, therefore, to avoid delays and frustration from our customers, we have made this difficult decision. This will maintain our service and enable us to deliver your next day parcels free from delays.

At this time, the service will not be available on myDPD band a message will be displayed to our customers explaining the reasons.

For this period of time, the extended cover offer will change from £5 for 5,000 cover £1.40 for 1,000 cover.

If you select Next Day service (which will be cheaper than Before 12 service), you can still choose to select the 1,000 additional cover (at consignment level).

The extended cover will revert back to normal on 4th January 2021.