Global Service Update 10th August ...


15th August: Andorra, Austria, Belgium, Canary Islands (The), Croatia, Cyprus, France, Greece, Italy,
Lithuania, Luxembourg, Malta, Monaco, Poland, Portugal, Romania, San Marino, Slovenia, Spain
17th August: Ukraine

Asia Pacific:

China: Due to positive cases in Dalian City, DHL have suspended service in areas classified as medium or
high risk by the government.
Temporary Suspension of Pick-ups from China, Hong Kong and Macau across all ports into India:
Temporary suspension for all non-document shipments until further notice. Documents service has resumed.
1.The Indian Government has extended the lockdown until 31stAugust 2020. DHL has restarted operations in
all major cities in India and all DHL gateway locations and majority of the 52 Service centres across the country
and 40 cities are operational.
2.DHL India will serve an expanded list of over 7,000 post codes for different products. Services in these post
codes will remain open to both India Billed and Network Billed customers who are operational as per applicable
government guidelines. Pick up can happen globally for these post codes into India. The services will also be
available for Diplomatic Mail. Services outside these post codes stay suspended until further notice
3.Please note that some delays may still be expected in some locations.
The Philippines: The government has further extended the nationwide lockdown until 15thAugust 2020. DHL
will remain operational all throughout this period. Pick-ups and deliveries will be done when DHL can access
the area or when consignees confirm availability to receive shipments.
Public Holidays:
10th August: India, Japan, Nepal, Samoa, Singapore
11th August: Bangladesh, Nepal
12th August: Nepal, Thailand
13th August: Nepal
14th August: Nepal, Pakistan
15th August: Bangladesh, India, Korea (Republic Of South K.), Korea (The D.P.R Of North K.), Nepal, New
Caledonia, Tahiti, Vanuatu
16th August: Nepal

Middle East and North Africa:

Lebanon: Due to the large explosion in Beirut Port, the area has been cordoned off and entry is prohibited.
DHL remain operational outside of the port area.
Public Holidays:
10th August: Kuwait
13th August: Tunisia
14th August: Morocco
15th August: Lebanon


Cuba: Service has been temporarily suspended.
United States of America: Due to Hurricane Isaias, potential service delays.
Public Holidays:
10th August: Ecuador, Nicaragua
15th August: Chile, French Guyana, Guadeloupe, Guatemala, Haiti, Martinique, Paraguay, St. Barthelemy
16th August: Dominican Republic

Sub Saharan Africa:

Mozambique: Due to the Civil Aviation Authority (CAA) in Mozambique currently not issuing flight clearance
permits with respect to landing permission, transit times will be impacted.
Zimbabwe: Due to increased security measures, pick-ups and deliveries in Harare city have been suspended.
Public Holidays:
10th August: South Africa, Zimbabwe
11th August: Chad, Zimbabwe
13th August: Central African Republic
15th August: Benin, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Congo, Cote
D’Ivoire, Gabon, Gambia, Guinea Republic, Guinea-Equatorial, Madagascar, Mauritius, Mayotte, Reunion
(Island Of), Rwanda, Senegal, Seychelles, Togo
16th August: Gabon
17th August: Liberia