Turkey and Syria:
Multiple earthquakes striking in the South-East region. The situation is currently being assessed, please
expect service delays into Turkey and Syria.
Adana & Mersin cities, ADA-ADA station:Service Point status:Service Point is open.Inbound:Shipments can
be received into station. Courier delivery services only available for customers that can be reached via
phone. Otherwise held at station with OH FM DSTER scan.Outbound:Pickup services available.Gaziantep &
Kahramanmarascities, ADA-GAZ station:Service Point Status:Gaziantep Service Point is open, service is
available, KahramanmarasService Point remains closed.Inbound:Shipments will be forwarded from ADAADA to ADA-GAZ following contingency connection with delays.Courier delivery services only available for
customers that can be reached via phoneOutbound:Pickup Service is available if booking is
received.Perishable content such as WMX Dry ice will not be accepted.If any Outbound material osaccepted,
it will suffer uncertain delays.
Malatya city ADA-MLX station:Service Point Status: Service Point is open.Inbound: Shipments will be
forwarded from ESB-KAY to ADA-MLX via road following contingency connection with delays of 1 or 2
days.Courier delivery services only available for customers that can be reached via phoneOutbound:
Shipments will be forwarded from ADA-MLX to ESB-KAY via road following contingency connection with
delays of 1 or 2 days.Pickup Service is available if booking is received.Perishable content such as WMX Dry
ice will not be accepted.Surrounding Agent stations:Sanliurfa city ADA-URF service is available, Hataycity
ADA-HTY service re opened, Iskenderun city ADA-ISD service has reopened as of 28/02.
Postcodes concerned:Gaziantep postcodes 27xxxKahramanmaraspostcodes 46xxxMalatya postcodes
44xxxHatay& Iskenderun 31xxxAdana 01xxxMersin 33xxx
We have resumed limited shipping services in select locations of Ukraine. As we operate under elevated risk,
additional charges may apply.
Domestic and inbound services to Russia have been suspended, no shipments accepted until further notice.
Full services suspension.
17thMarch: Ireland (Republic Of)
13thMarch: Turks and Caicos Islands
14thMarch: St. Vincent
15thMarch: Guadeloupe, Palau, St. Barthelemy
General strike between 9thand 10thof March, whereby most streets will be blocked. Delays will be observed
As of 10th March, Vanuatu has reopened for pickup and delivery services after Tropical Cyclone Judy.
Sub Saharan Africa:
Central African Republic:
DHL Service of DOX only to Central African Republic will resume on Tuesday 31stJanuary.
WPX/DOX out of Central African Republic is still suspended.
12thMarch: Mauritius, Zambia
Middle East and North Africa:
Due to volatilesituation in Afghanistan, DHL have been forced to suspend all the service effective from
Countries not served & high risk sanctioned Countries:
Countries Not Served:
•British Indian Ocean Territory
•French Southern Territories
•Heard & McDonald Islands
•Saint Pierre & Miquelon
•Tristan Da Cunha
•US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll,
High Risk Sanctioned Countries:
All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and will undergo 100%
•Iran (Islamic Republic Of)
•Korea, The D.P.R Of (North Korea)
•Israel –Jordan-Lane is temporarily suspended.