Global Service Update 10th May 20 ...

Europe:

Operational Update:

Public Holiday:

10thMay: Azerbaijan, Belarus, Kazakhstan, Kosovo, Moldova (Republic Of), Russian Federation (The), Ukraine
11thMay: Azerbaijan, Belarus
12thMay: Georgia
13thMay: Albania, Austria, Azerbaijan, Belgium, Bosnia and Herzegovina, Denmark, Faroe Islands, Finland, France, Germany, Greenland, Iceland, Kosovo, Liechtenstein, Luxembourg, Monaco, Netherlands (The), North Macedonia, Norway, Sweden, Switzerland, Turkey, Turkmenistan, Uzbekistan
14thMay: Azerbaijan, Turkey
15thMay: Turkey
16thMay: Israel
17thMay: Israel, Norway

Americas:

Operational Update:

Colombia: Due to civil unrest throughout the country, service impact expected.

Public Holiday:

10th May: El Salvador, Micronesia (Federated States Of)
13th May: Aruba, Bonaire, Curacao, French Guyana, Guadeloupe, Martinique, St. Barthelemy, St.
Eustatius, St. Maarten, Suriname
14th May: Paraguay, Trinidad and Tobago
15th May: Paraguay
17th May: Cayman Islands, Colombia, Uruguay

Asia Pacific:

Operational update:

Bangladesh:The Bangladesh Government has imposed a lockdown until further notice. DHL remain operational but delays are expected.

Bhutan: The government has implemented a lockdown in the southern region, pick-up and delivery service in the southern region is temporarily suspended until the lockdown is lifted.

Cambodia: Serviceto and from Cambodia has been temporarily suspended until 29thApril

Christmas Island: Pickup and delivery service is temporary suspended in Christmas Island until further notice.

Fiji: The Nadia and Lautokaarea has been put into lockdown. Service suspended until further notice. Service is Suva is operating as normal.

India: The Indian Government has extended the lockdown until 30thApril 2021. DHL remains operational in all major cities in India.
Countries should check for serviceability through DHL Capacity Tool / MyDHL. Please note that some delays may still be expected in some locations.

The Philippines: The government has lockdown until further notice.
DHL will remain operational all throughout this period. Pick-ups and deliveries will be done when DHL can access the area or when consignees confirm availability to receive shipments.

Public Holiday:

10thMay: Bangladesh, Cambodia, India, Pakistan, Samoa, Tuvalu
11thMay: Mongolia
12thMay: Indonesia, Pakistan
13thMay: Bangladesh, Brunei, Indonesia, Malaysia, Maldives, New Caledonia, Pakistan, Philippines (The), Singapore, Tahiti, Timor Leste, Vanuatu
14thMay: Bangladesh, Brunei, Cambodia, Indonesia, Malaysia, Maldives, Pakistan, Sri Lanka
15thMay: Bangladesh, Brunei, Maldives, Pakistan
17thMay: India, Nauru (Republic Of)

Sub Saharan Africa:

Operational Update:

Public Holiday:

10thMay: Cote D’Ivoire, Niger
11th May: Senegal
12th May: Comoros, Djibouti, Sudan, Togo
13thMay: Benin, Botswana, Burkina Faso, Burundi, Cameroon, Central African Republic, Chad, Comoros, Congo, Cote D’Ivoire, Djibouti, Ethiopia, Gabon, Gambia, Ghana, Guinea Republic, Guinea-Bissau, Lesotho, Madagascar, Malawi, Mali, Mayotte, Namibia, Niger, Nigeria, Reunion (Island Of), Senegal, Sierra Leone, Somalia, Somaliland (Republic of North Somalia), South Sudan, Sudan, Swaziland, Tanzania, Togo, Uganda
14thMay: Comoros, Djibouti, Gambia, Kenya, Liberia, Malawi, Mauritius, Mayotte, Nigeria, Somalia, Somaliland (Republic of North Somalia), Tanzania
16thMay: South Sudan
17th May: Congo (The Democratic Republic of)

Middle East and North Africa

Operational Update:

Public Holiday:

11thMay: Jordan, United Arab Emirates, Yemen (Republic of)
12thMay: Algeria, Jordan, Kuwait, Lebanon, Mauritania, Oman, Qatar, Saudi Arabia, United Arab Emirates, Yemen (Republic of)
13thMay: Afghanistan, Algeria, Bahrain, Egypt, Iran (Islamic Republic of), Iraq, Jordan, Kuwait, Lebanon, Libya, Mauritania, Morocco, Oman, Qatar, Saudi Arabia, Syria, Tunisia, United Arab Emirates, Yemen (Republic of)
14thMay: Afghanistan, Egypt, Iraq, Jordan, Libya, Mauritania, Morocco, Qatar, Syria, Tunisia, United Arab Emirates
15thMay: Afghanistan, Egypt, Iraq, Jordan, Kuwait, Libya, Qatar, Syria, United Arab Emirates
16thMay: Bahrain, Egypt, Iraq, Kuwait, Oman, Qatar, Saudi Arabia
17thMay: Bahrain, Qatar, Saudi Arabia

Countries not served and high risk sanctioned Countries:

Countries Not Served:
•Ascension
•Bovet Island
•British Indian Ocean Territory
•French Southern Territories
•Heard & McDonald Islands
•Pitcairn
•Saint Pierre & Miquelon
•Tajikistan
•Tristan Da Cunha
•US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll, Wake Is)
•Western Sahara

High Risk Sanctioned Countries:
All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and will undergo 100%
inspection
•Crimea
•Cuba
•Iran (Islamic Republic Of)
•Korea, The D.P.R Of (North Korea)
•Syria

Additional Updates:
•Israel –Jordan-Lane is temporarily suspended.