Global Service Update 10th May 20 ...


Operational Update:

Public Holiday:

10thMay: Azerbaijan, Belarus, Kazakhstan, Kosovo, Moldova (Republic Of), Russian Federation (The), Ukraine
11thMay: Azerbaijan, Belarus
12thMay: Georgia
13thMay: Albania, Austria, Azerbaijan, Belgium, Bosnia and Herzegovina, Denmark, Faroe Islands, Finland, France, Germany, Greenland, Iceland, Kosovo, Liechtenstein, Luxembourg, Monaco, Netherlands (The), North Macedonia, Norway, Sweden, Switzerland, Turkey, Turkmenistan, Uzbekistan
14thMay: Azerbaijan, Turkey
15thMay: Turkey
16thMay: Israel
17thMay: Israel, Norway


Operational Update:

Colombia: Due to civil unrest throughout the country, service impact expected.

Public Holiday:

10th May: El Salvador, Micronesia (Federated States Of)
13th May: Aruba, Bonaire, Curacao, French Guyana, Guadeloupe, Martinique, St. Barthelemy, St.
Eustatius, St. Maarten, Suriname
14th May: Paraguay, Trinidad and Tobago
15th May: Paraguay
17th May: Cayman Islands, Colombia, Uruguay

Asia Pacific:

Operational update:

Bangladesh:The Bangladesh Government has imposed a lockdown until further notice. DHL remain operational but delays are expected.

Bhutan: The government has implemented a lockdown in the southern region, pick-up and delivery service in the southern region is temporarily suspended until the lockdown is lifted.

Cambodia: Serviceto and from Cambodia has been temporarily suspended until 29thApril

Christmas Island: Pickup and delivery service is temporary suspended in Christmas Island until further notice.

Fiji: The Nadia and Lautokaarea has been put into lockdown. Service suspended until further notice. Service is Suva is operating as normal.

India: The Indian Government has extended the lockdown until 30thApril 2021. DHL remains operational in all major cities in India.
Countries should check for serviceability through DHL Capacity Tool / MyDHL. Please note that some delays may still be expected in some locations.

The Philippines: The government has lockdown until further notice.
DHL will remain operational all throughout this period. Pick-ups and deliveries will be done when DHL can access the area or when consignees confirm availability to receive shipments.

Public Holiday:

10thMay: Bangladesh, Cambodia, India, Pakistan, Samoa, Tuvalu
11thMay: Mongolia
12thMay: Indonesia, Pakistan
13thMay: Bangladesh, Brunei, Indonesia, Malaysia, Maldives, New Caledonia, Pakistan, Philippines (The), Singapore, Tahiti, Timor Leste, Vanuatu
14thMay: Bangladesh, Brunei, Cambodia, Indonesia, Malaysia, Maldives, Pakistan, Sri Lanka
15thMay: Bangladesh, Brunei, Maldives, Pakistan
17thMay: India, Nauru (Republic Of)

Sub Saharan Africa:

Operational Update:

Public Holiday:

10thMay: Cote D’Ivoire, Niger
11th May: Senegal
12th May: Comoros, Djibouti, Sudan, Togo
13thMay: Benin, Botswana, Burkina Faso, Burundi, Cameroon, Central African Republic, Chad, Comoros, Congo, Cote D’Ivoire, Djibouti, Ethiopia, Gabon, Gambia, Ghana, Guinea Republic, Guinea-Bissau, Lesotho, Madagascar, Malawi, Mali, Mayotte, Namibia, Niger, Nigeria, Reunion (Island Of), Senegal, Sierra Leone, Somalia, Somaliland (Republic of North Somalia), South Sudan, Sudan, Swaziland, Tanzania, Togo, Uganda
14thMay: Comoros, Djibouti, Gambia, Kenya, Liberia, Malawi, Mauritius, Mayotte, Nigeria, Somalia, Somaliland (Republic of North Somalia), Tanzania
16thMay: South Sudan
17th May: Congo (The Democratic Republic of)

Middle East and North Africa

Operational Update:

Public Holiday:

11thMay: Jordan, United Arab Emirates, Yemen (Republic of)
12thMay: Algeria, Jordan, Kuwait, Lebanon, Mauritania, Oman, Qatar, Saudi Arabia, United Arab Emirates, Yemen (Republic of)
13thMay: Afghanistan, Algeria, Bahrain, Egypt, Iran (Islamic Republic of), Iraq, Jordan, Kuwait, Lebanon, Libya, Mauritania, Morocco, Oman, Qatar, Saudi Arabia, Syria, Tunisia, United Arab Emirates, Yemen (Republic of)
14thMay: Afghanistan, Egypt, Iraq, Jordan, Libya, Mauritania, Morocco, Qatar, Syria, Tunisia, United Arab Emirates
15thMay: Afghanistan, Egypt, Iraq, Jordan, Kuwait, Libya, Qatar, Syria, United Arab Emirates
16thMay: Bahrain, Egypt, Iraq, Kuwait, Oman, Qatar, Saudi Arabia
17thMay: Bahrain, Qatar, Saudi Arabia

Countries not served and high risk sanctioned Countries:

Countries Not Served:
•Bovet Island
•British Indian Ocean Territory
•French Southern Territories
•Heard & McDonald Islands
•Saint Pierre & Miquelon
•Tristan Da Cunha
•US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll, Wake Is)
•Western Sahara

High Risk Sanctioned Countries:
All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and will undergo 100%
•Iran (Islamic Republic Of)
•Korea, The D.P.R Of (North Korea)

Additional Updates:
•Israel –Jordan-Lane is temporarily suspended.