Global Service Update 11th March ...

Europe:
Operational Update:
Ukraine:
Due to closure of Ukrainian airspace, our flight operations to and from Ukraine are suspended. Therefore, we
have temporarily suspended the acceptance of DHL shipments to and from Ukraine.
Russia:Domestic and Inbound servicesto Russia have been suspended, no shipments accepted until further
notice.
Belarus:FullServices suspension.
Public Holiday:
11thMarch: Lithuania
14thMarch: Albania, Gibraltar, Hungary
15thMarch: Hungary

Americas:
Operational Update: N/A
Public Holiday :N/A

Asia Pacific:
Operational Update:
Hong Kong: Due to the current pandemic situation in Hong Kong and effective 7thMar 2022, pick up and delivery
services may experience delays for some periods.We are closely monitoring the situation and we will keep you
updated about any further developments
Bhutan (BT):
The capital and Airport region has been put under lockdown starting 23rdFeb until further notice.Southern region
(PBH-AG2) location still remains under lockdown till further notice.
Temporary restrictive procedures during 2021 Winter Olympic Games & The Winter Paralympic Games:
Please note the below service impacts are unavoidable from 25thJan until 13thMar the end of the games: Pick up
and delivery service from/to Beijing city, Tianjin city and Hebei province
Due to intense inspection as well as sanitizing procedure, further trans-shipment delay is expected for both
inbound and outbound shipments.
All Hubs and Gateways in China
Due to strengthened measures for sterilization measures for Inbound shipments to China, there is an expected 1
day delay impact.
Beijing City(PEK-HZD, MOC, NOC, APD)
All inbound shipments to Beijing will be centralized sterilization and stand for before qualified for delivery, please
expect 0.5-1 day delay delivery service in Beijing City.
Chengdu City, Sichuan Province(CTU-CDX)
Pick and Delivery in Chengdu has fully resumed since 10/03
Dongguan City, Guangdong Province(DGM-DCP)
Local pick up and delivery in 523932 has been restricted since 2ndMar.
Local pick up and deliveryservice in 523792-52397,523775-
523790,523770,523799,523800,523801,523056,523773,523771 has been restricted since 25thFeb
Local pick up and delivery among 118301/118300 has been restricted since 9th Mar.
Guangzhou City, Guangdong Province(GZW-CAN)
Local pick up and delivery in partial 510060/510010/510165 has been restricted since 10th Mar.
Harbin City, Heilongjiang Province (DLC-HRB)
Local pick up and delivery service under partial area of 150050 (HRB) has been restricted since 1stMar.
Hangzhou City, Zhejiang Province(HGH-HGE, HGH-HGX, HGH-HGJ, HGH-HGF)
All inbound documents to Hangzhou City will stand for 4 days at service centre before qualified for delivery. All
inbound non-documents to Hangzhou City will stand for 7 days at service centre before qualified for delivery.
Please expect delay delivery service in Hangzhou City.
Local pick up and delivery in partial 311107 has been restricted since 10th Mar
Huhehaote City, Inner Mongolia (BJS-HET)
Delivery service has been restricted in Huhehaote since 10/03.