We have resumed limited shipping services in select locations of Ukraine. As we operate under
elevated risk, additional charges may apply.
Domestic and inbound services to Russia have been suspended, no shipments accepted until
Full services suspension.
15thAug: Andorra, Austria, Belgium, CanaryIslands (The) Croatia, Cyprus, France, Greece, Italy,
Lithuania, Luxembourg, Malta, Poland, Portugal, Romania, San Marino, Slovenia, Spain
15thAug: Argentina, Chile, Colombia, Costa Rica, French Guyana, Guadeloupe, Guatemala, Haiti,
Martinique, Paraguay, St. Barthelemy.
16thAug: Dominican Republic
China cities suspensions and restrictions are evolving rapidly on a daily basis with multiple changes.
Our China team has released a new site to ensure all service suspensions are updated on this site.
This ensures all customers are kept up to date of the changes. Kindly refer to this hyperlink for the
latest DHL China service impact. (In case of any clarification, please contact your account manager)
It is recommended to use Microsoft Edge or Google Chrome when accessing to allow it to be
translated to English
Global Pick-up Suspension for below cities remains:
Shaoguan, Xizang, Maoming
Sri Lanka –FUEL CRISIS IMPACT SERVICE LEVELS (UPDATES)
Third party deliveries are impacted due to no fuel and contingencies are being worked out by
domestic delivery companies in securing necessary fuel to continue operations. There is an
additional 2 days impact for third party area remote location deliveries. No major shipment backlog for pickups/delivery
12thAug: Nepal, Thailand
15thAug: Bangladesh, India, Korea (Republic Of South K.), Korea (The D.P.R Of North K.), New
Caledonia, Samoa, Tahiti, Vanuatu
17thAug: Indonesia18thAug: Bangladesh
Sub Saharan Africa:
13th Aug: Central African Republic
15th Aug: Benin, Burkina Faso, Burundi, Cameroon, Cape Verde,
Central African Republic, Congo, Cote D’Ivoire, Gabon, Gambia,
Guinea Republic, Guinea-Equatorial, Madagascar, Mauritius,
Mayotte, Reunion (Island Of), Rwanda, Senegal, Seychelles,
Middle East and North Africa:
Afghanistan: Due to volatile situation in Afghanistan, DHL have
been forced to suspend all the service effective from 15thAugust
13thAug: Tunisia, Morocco
Countries not served & high risk sanctioned Countries:
Countries Not Served:
•British Indian Ocean Territory
•French Southern Territories
•Heard & McDonald Islands
•Saint Pierre & Miquelon
•Tristan Da Cunha
•US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll,
High Risk Sanctioned Countries:
All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and will undergo 100%
•Iran (Islamic Republic Of)
•Korea, The D.P.R Of (North Korea)
Additional Updates: •Israel –Jordan-Lane is temporarily suspended.