Europe:
Operational Update:
Ukraine:
We have resumed limited shipping services in select locations of Ukraine. As we operate under
elevated risk, additional charges may apply.
Russia:
Domestic and inbound services to Russia have been suspended, no shipments accepted until
further notice.
Belarus:
Full services suspension.
Public Holiday:
13thAug: Italy
15thAug: Andorra, Austria, Belgium, CanaryIslands (The) Croatia, Cyprus, France, Greece, Italy,
Lithuania, Luxembourg, Malta, Poland, Portugal, Romania, San Marino, Slovenia, Spain
Americas:
Operational Update:
Public Holiday:
12thAug: Ecuador
15thAug: Argentina, Chile, Colombia, Costa Rica, French Guyana, Guadeloupe, Guatemala, Haiti,
Martinique, Paraguay, St. Barthelemy.
16thAug: Dominican Republic
Asia Pacific:
China cities suspensions and restrictions are evolving rapidly on a daily basis with multiple changes.
Our China team has released a new site to ensure all service suspensions are updated on this site.
This ensures all customers are kept up to date of the changes. Kindly refer to this hyperlink for the
latest DHL China service impact. (In case of any clarification, please contact your account manager)
https://www.5idhl.com/#/HolidayInquiryService
It is recommended to use Microsoft Edge or Google Chrome when accessing to allow it to be
translated to English
Global Pick-up Suspension for below cities remains:
Shaoguan, Xizang, Maoming
Operational Update:
Sri Lanka –FUEL CRISIS IMPACT SERVICE LEVELS (UPDATES)
Third party deliveries are impacted due to no fuel and contingencies are being worked out by
domestic delivery companies in securing necessary fuel to continue operations. There is an
additional 2 days impact for third party area remote location deliveries. No major shipment backlog for pickups/delivery
Public Holiday:
12thAug: Nepal, Thailand
13thAug: Nepal
15thAug: Bangladesh, India, Korea (Republic Of South K.), Korea (The D.P.R Of North K.), New
Caledonia, Samoa, Tahiti, Vanuatu
17thAug: Indonesia18thAug: Bangladesh
19thAug: Nepal
Sub Saharan Africa:
Operational Update:
Public Holiday:
13th Aug: Central African Republic
15th Aug: Benin, Burkina Faso, Burundi, Cameroon, Cape Verde,
Central African Republic, Congo, Cote D’Ivoire, Gabon, Gambia,
Guinea Republic, Guinea-Equatorial, Madagascar, Mauritius,
Mayotte, Reunion (Island Of), Rwanda, Senegal, Seychelles,
Togo17thAug: Gabon
Middle East and North Africa:
Operational Update:
Afghanistan: Due to volatile situation in Afghanistan, DHL have
been forced to suspend all the service effective from 15thAugust
2021.
Public Holiday:
13thAug: Tunisia, Morocco
15thAug: Lebanon
Countries not served & high risk sanctioned Countries:
Countries Not Served:
•Ascension
•Bovet Island
•British Indian Ocean Territory
•French Southern Territories
•Heard & McDonald Islands
•Pitcairn
•Saint Pierre & Miquelon
•Tajikistan
•Tristan Da Cunha
•US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll,
Wake Is)
•Western Sahara
High Risk Sanctioned Countries:
All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and will undergo 100%
inspection
•Crimea
•Cuba
•Iran (Islamic Republic Of)
•Korea, The D.P.R Of (North Korea)
•Syria
Additional Updates: •Israel –Jordan-Lane is temporarily suspended.