Global Service Update 13th April ...


Operational Update:

Public Holiday:


Operational Update:

Barbados: Due to the ongoing explosive eruptions in St. Vincent and the extensive ash fall from the
volcano, the airport will remain closed until Wednesday April 14th 2021. Service impact expected

St Vincent: Due to the ongoing explosive eruptions and the extensive ash fall from the volcano, the
airport will remain closed for clean-up operations from the ash fall and low visibility. DHL will only
operate where and if governmental authorities deem safe. Service impact expected.

Public Holiday:
13th April: Barbados, Curacao, St. Vincent
14th April: Cayman Islands
16th April: American Samoa, Marshall Islands
17th April: American Samoa
19th April: Uruguay, Venezuela

Asia Pacific:

Operational update:

Christmas Island: Pickup and delivery service is temporary suspended in Christmas Island until further notice.

The Bangladesh Government has imposed a lockdown from 5th April until 11th April. DHL remain
operational but delays are expected.


The Indian Government has extended the lockdown until 31stMarch 2021. DHL remains operational in all major cities in India.

Countries should check for serviceability through DHL Capacity Tool / MyDHL. Please note that some delays may still be expected in some locations.

Myanmar:For the safety of our customers and employees, we will be temporarily suspending operations to and from Myanmar from 6th March until the end of the month.
Service for documents will resume to and from Myanmar from 22nd March, WPX service is still suspended. Expected transit times have been expended to 14 days from pick up date.

The Philippines: The government has extended the lockdown until further31stMarch 2021.

DHL will remain operational all throughout this period. Pick-ups and deliveries will be done when DHL can access the area or when consignees confirm availability to receive shipments.

Public Holiday:

13th April: Brunei, Maldives, Myanmar, Sri Lanka, Thailand
14th April: Bangladesh, Cambodia, Lao Peoples Democratic Republic, Myanmar, Nepal, Sri Lanka,
15th April: Cambodia, North Korea, Lao, Myanmar, Thailand
16th April: Cambodia, Korea (The D.P.R Of North K.), Lao Peoples Democratic Republic, Myanmar
17th April: Myanmar
19th April: Myanmar

Sub Saharan Africa:

Operational Update:

Public Holiday:

13th April: Mauritius
17th April: Gabon
18th April: Zimbabwe
19th April: Mozambique, Swaziland

Middle East and North Africa

Public Holiday:

13th April: Afghanistan
17th April: Syria

Countries not served and high risk sanctioned Countries:

Countries Not Served:
•Bovet Island
•British Indian Ocean Territory
•French Southern Territories
•Heard & McDonald Islands
•Saint Pierre & Miquelon
•Tristan Da Cunha
•US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll,
Wake Is)
•Western Sahara

High Risk Sanctioned Countries:
All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and will undergo 100%
•Iran (Islamic Republic Of)
•Korea, The D.P.R Of (North Korea)

Additional Updates:
•Israel –Jordan-Lane is temporarily suspended.