Global Service Update 14th Septem ...


Operational Update: France: Tour de France 2020 route from Nice to Sisteronbetween 29th August until 20th September 2020. Potential service impact on route.

Public Holidays:

15th September: Slovakia 18th September: Israel 19th September: Israel 20th September: Israel 21st September: Armenia, Belize, Malta

Asia Pacific:

Operational Update:
Australia: The state of Victoria has implemented a Stage 4 lockdown in the state. A citywide curfew in
Melbourne has been implemented from 8pm to 5am every day. DHL is still operational though there may be
service delays.
Bhutan: The government has announced a full lockdown until 29th August. DHL is only able to deliver
extremely urgent shipments subject to special permit approval and medical supplies.
Temporary Suspension of Pick-ups from China, Hong Kong and Macau across
all ports into India: Temporary suspension for all non-document shipments until
further notice. Documents service has resumed.
Due to positive cases in Urumqi, the local government have put in strict controls.
Service has been suspended until 5th September.
1.The Indian Government has extended the lockdown until 31st August 2020. DHL
has restarted operations in all major cities in India and all DHL gateway locations and
majority of the 52 Service centres across the country and 40 cities are operational.
2.DHL India will serve an expanded list of over 7,000 post codes for different
products. Services in these post codes will remain open to both India Billed and
Network Billed customers who are operational as per applicable government
guidelines. Pick up can happen globally for these post codes into India. The services
will also be available for Diplomatic Mail. Services outside these post codes stay
suspended until further notice
3. Please note that some delays may still be expected in some locations.
The Philippines: The government has further extended the nationwide lockdown
until 31st August 2020. DHL will remain operational all throughout this period. Pickups
and deliveries will be done when DHL can access the area or when consignees
confirm availability to receive shipments.
Nepal: The government has extended the country lockdown until 2nd September
2020. DHL are still operational and able to pick up and deliver to enlisted essential
Public Holidays:
28th August: Bhutan, Nepal, Pakistan
29th August: Bhutan, Nepal, Pakistan
30th August: Bangladesh, Bhutan, Nepal, Timor Leste
31st August: Malaysia, Nepal, Philippines (The)
1st September: Nepal, Sri Lanka
2nd September: Vietnam
4th September: Thailand, Marshall Islands

Middle East and North Africa:

Public Holidays:
28th August: Algeria
29th August: Afghanistan, Iran (Islamic Republic of), Iraq, Lebanon
30th August: Bahrain, Iran (Islamic Republic of)
31st August: Bahrain


Operational Update: Bermuda: Tropical storm Paulette expected to hit today, service impact expected Chile: Due to an ongoing national ground transportation strike (non-DHL), several roadways and city access points have been blocked throughout the south part of the country. Service impact expected. Cuba: Service has been temporarily suspended. Venezuela: Due to fuel shortages, potential service impact in Barquisimeto, Maracay and Valencia. Virgin Islands (British): The Governor has implemented more aggressive measures to battle COVID19. Pick ups and deliveries have been suspended until 15th September 2020.
Public Holidays: 14th September: Bermuda, Costa Rica, Nicaragua, Virgin Islands (British) 15th September: El Salvador, Guatemala, Nicaragua, Virgin Islands 16th September: Mexico, Nevis, St Kitts 18th September: Chile 19th September: Chile, Nevis, St

Sub Saharan Africa:

Operational Update:
Zimbabwe: Due to increased security measures, pick-ups and deliveries in Harare city have been
Public Holidays:
29th August: Gambia, Senegal, Somalia, Somaliland (Republic of North Somalia)
31st August: Saint Helena
1st September: Eritrea