Europe:
Operational Update:
Turkey and Syria:
Multiple earthquakes striking in the South
East region. The situation is currently being assessed, please expect service delays into Turkey and Syria.
Adana & Mersin cities, ADA ADA station:
Service Point status: Service Point is open.
Inbound: Shipments can be received into station. Courier delivery services only available for customers
that can be reached via phone. Otherwise held at station with OH FM DSTER scan. Outbound: Pickup services available.
Gaziantep & Kahramanmaras cities, ADA GAZ station:
Service Point Status: Gaziantep Service Point is open, service is available , Kahramanmaras Service Point
remains closed.
Inbound: Shipments will be forwarded from ADA ADA to ADA GAZ following contingency connection
with delays.
Courier delivery services only available for customers that can be reached via phone Outbound: Pickup Service is available if booking is received.
Perishable content such as WMX Dry ice will not be accepted.
If any Outbound material accepted, it will suffer uncertain delays.
Malatya city ADA MLX station:
Service Point Status: Service Point is open.
Inbound: Shipments will be forwarded from ESB KAY to ADA MLX via road following contingency
connection with delays of 1 or 2 days.
Courier delivery services only available for customers that can be reached via phone
Outbound: Shipments will be forwarded from ADA MLX to ESB KAY via road following contingency
connection with delays of 1 or 2 days.
Pickup Service is available if booking is received.
Perishable content such as WMX Dry ice will not be accepted.
Surrounding Agent stations:
Sanliurfa city ADA URF, Hatay city ADA HTY , Iskenderun city ADA ISD no services available.
Postcodes concerned:
Gaziantep postcodes 27xxx
Kahramanmaras postcodes 46xxx
Malatya postcodes 44xxx
Hatay & Iskenderun 31xxx
Adana 01xxx
Mersin 33xxx
Ukraine:
We have resumed limited shipping services in select locations of Ukraine. As we operate under
elevated risk, additional charges may apply.
Russia:
Domestic and inbound services to Russia have been suspended, no shipments accepted until
further notice.
Belarus:
Full services suspension.
Public Holiday:
15thFebruary: Serbia (Republic of)
16thFebruary: Lithuania, Serbia (Republic of)
17thFebruary: Kosovo
20thFebruary: Andorra, Gibraltar
23rdFebruary: Kyrgyzstan, Russian Federation (The)
24thFebruary: Estonia, Russian Federation (The
Asia Pacific:
16th February: Korea (The D.P.R Of North K.)
17th February: Korea (The D.P.R Of North K.)
18th February: Brunei, Indonesia, Nepal, Sri Lanka
21st February: Bhutan, Mongolia, Vanuatu, Bangladesh
22nd February: Bhutan, Mongolia
23rd February: Bhutan, Brunei, Japan, Mongolia
Americas:
Public Holiday:
20thFebruary: American Samoa, Argentina, Aruba, Bolivia, Commonwealth No. Mariana Islands,
Curacao, Dominica, Ecuador, French Guyana, Grenada, Guadeloupe, Haiti, Martinique, St.
Barthelemy, Trinidad and Tobago, Uruguay, Venezuela
21stFebruary: Argentina, Bolivia, Brazil, Dominica, Ecuador, French Guyana, Grenada, Guadeloupe,
Haiti, Martinique, Panama, St. Barthelemy, Trinidad and Tobago, Uruguay, Venezuela
22ndFebruary: Cayman Islands, Guadeloupe, Haiti, Jamaica, Martinique, St. Barthelemy, St. Lucia
23rdFebruary: Guyana (British)
Sub Saharan Africa:
Operational Update:
Central African Republic:
DHL Service of DOX only to Central African Republic will resume on Tuesday 31stJanuary.
WPX/DOX out of Central African Republic is still suspended.
Public Holiday:
16thFebruary: Uganda
18thFebruary: Comoros, Djibouti, Gambia, Mauritius, Mayotte, Sierra Leone, Somalia, Somaliland
(Republic of North Somalia)
20thFebruary: Angola
21stFebruary: Angola, Zimbabwe
Middle East and North Africa:
Operational Update:
Afghanistan:
Due to volatile situation in Afghanistan, DHL have been forced to suspend all the service effective
from 15thAugust 2021.
Public Holiday:
17thFebruary: Libya
18thFebruary: Iran (Islamic Republic of)
19thFebruary: Kuwait, Oman
22ndFebruary: Saudi Arabia
Countries not served & high risk sanctioned Countries:
Countries Not Served:
•Ascension
•Bovet Island
•British Indian Ocean Territory
•French Southern Territories
•Heard & McDonald Islands
•Pitcairn
•Saint Pierre & Miquelon
•Tajikistan
•Tristan Da Cunha
•US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll,
Wake Is)
•Western Sahara
High Risk Sanctioned Countries:
All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and will undergo 100%
inspection
•Crimea
•Cuba
•Iran (Islamic Republic Of)
•Korea, The D.P.R Of (North Korea)
•Syria
Additional Updates: •Israel –Jordan-Lane is temporarily suspended