Global Service Update 17th May 20 ...


Operational Update:

Public Holiday:

17thMay: Israel, Norway

18thMay: Turkmenistan

19thMay: Turkey

21stMay: Montenegro (Republic of)

23rdMay: Belgium, Denmark, Estonia, Faroe Islands, Greenland, Hungary, Netherlands (The), Poland

24thMay: Austria, Belgium, Bulgaria, Denmark, Faroe Islands, France, Germany, Greenland, Hungary, Iceland, Liechtenstein, Luxembourg, Monaco, Netherlands (The), North Macedonia, Norway, Switzerland


Operational Update:

Colombia: Due to civil unrest throughout the country, service impact expected.

French Guyana: Due to an increase in Covid cases and new governmental guidelines, service has been suspended until 18th May.

Public Holiday:

17th May: Cayman Islands, Colombia, French Guyana, Uruguay

18th May: Haiti

21st May: Chile

22nd May: Martinique

23rd May: Curacao, Jamaica

24th May: Anguilla, Antigua, Bahamas, Belize, Canada, Dominica, Ecuador, French Guyana, Grenada, Guadeloupe, Jamaica, Martinique, Montserrat, Nevis, St. Barthelemy, St. Kitts, St. Lucia, Virgin Islands (British)

Asia Pacific:

Operational update:

Bangladesh:The Bangladesh Government has extended the lockdown until further notice. DHL remain operational but delays are expected.

Bhutan: The government has implemented a lockdown in the southern region, pick-up and delivery service in the southern region is temporarily suspended until the lockdown is lifted.

Christmas Island: Pickup and delivery service is temporary suspended in Christmas Island until further notice.

Fiji: Service will resume on 19thMay. Curfews will still be in place, potential service impact expected.

India: The Indian Government has extended the lockdown until further notice. DHL remains operational in all major cities in India.

Countries should check for serviceability through DHL Capacity Tool / MyDHL. Please note that some delays may still be expected in some locations.

Nepal: The Nepal Government has implemented a lockdown, and flight restrictions until 31stMay 2021. DHL is still operational but service delays are expected.

The Philippines: The government has lockdown until further notice.

DHL will remain operational all throughout this period. Pick-ups and deliveries will be done when DHL can access the area or when consignees confirm availability to receive shipments.

Public Holiday:

17thMay: Brunei, India, Nauru (Republic Of)

19thMay: Hong Kong, Korea (Republic Of South K.), Macao

20thMay: Timor Leste

14thMay: New Caledonia, Solomon Islands, Tahit

Sub Saharan Africa:

Operational Update:

Public Holiday:

17th May: Congo (The Democratic Republic of)

18thMay: Somalia, Somaliland (Republic of North Somalia)

19thMay: Somalia, Somaliland (Republic of North Somalia)

20thMay: Cameroon

21stMay: Saint Helena

23rdMay: Madagascar

24thMay: Benin, Central African Republic, Congo, Cote D’Ivoire, Eritrea, Gabon, Madagascar, Mayotte, Reunion (Island Of), Saint Helena, Senegal, Togo

Middle East and North Africa

Operational Update:

Public Holiday:

17thMay: Bahrain, Qatar, Saudi Arabia

18thMay: Qatar

23rdMay: Yemen (Republic of)

Countries not served and high risk sanctioned Countries:

Countries Not Served:
•Bovet Island
•British Indian Ocean Territory
•French Southern Territories
•Heard & McDonald Islands
•Saint Pierre & Miquelon
•Tristan Da Cunha
•US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll, Wake Is)
•Western Sahara

High Risk Sanctioned Countries:
All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and will undergo 100%
•Iran (Islamic Republic Of)
•Korea, The D.P.R Of (North Korea)

Additional Updates:
•Israel –Jordan-Lane is temporarily suspended.