Global Service Update 18th August ...


Operational Update:

Public Holiday:

20th August: Estonia, Hungary
21st August: Italy
23rd August: Ukraine
24th August: Ukraine


Operational Update:

Cuba: Due to a rise in Covid-19 cases and limited flights to Havana, some delays are expected.

Public Holiday:

Public Holiday:
18th August: Cayman Islands
25th August: Uruguay

Asia Pacific:

Operational update:


Canberra: Has entered a lockdownuntil 19thAugust 2021. Pick up and deliveries are operating as normal.
New South Wales (Sydney): Sydney’s lockdown has been extended until 28th August 2021. DHL
Pick-up and delivery are operating but with expected transit delays.
Victoria (Melbourne): Has entered into a lockdown until 12th August. All DHL receptions will
remain closed. Pick up and deliveries are operating as normal.
China (Peoples Republic):
Wuhan City, Hubei Province (WUH-WUC)& (WUH-WUY)
Pick up and delivery services under postcodes 4300200,430205,430206,430223 will suspend from
9thAugust to 15thAugust 2021.
Pick up and delivery services under postcode 430056 remain suspended until further notice.
Yangzhou City, Jiangsu Province (PVG-YZH)
Pick up and delivery service suspension in Yangzhou City will extend to 14thAugust 2021.
Zhuzhou City & Xiangtan City, Hunan Province (HAK-ZZO)
Pick up and delivery service under Zip code 412002/412003/412004/412005/412006(Zhuzhou
City)and 411101/411102/411103/411104/411105(Xiangtan City) has been suspended from 3rdto
15thAugust 2021.
Zhengzhou City (HAK-CGO), Henan Province-update
Pick up and delivery service under Zip 450004, 450015, 450063, 451151, 451163, 450061, 450099
has been suspended from 2ndto 18thAugust 2021.
Pick up and delivery service under Zip 450008, 450012, 451191, 450009, 450011, 450016 has
been suspended from 6thto 19thAugust 2021.
Pick up and delivery service under postcode 450053 has been suspended from 9thto 23rdAugust
Pick up and delivery service in Hebi City and Anyang City will be suspended from 10thAugust to
23rd August. Affected postcodes are:
Bhutan: The government has implemented a lockdown in the southern region, pick-up and delivery
service in the southern region is temporarily suspended until the lockdown is lifted.

Vietnam, Danang City: To comply with the latest regulatory requirements, DHL Express Vietnam will temporarily suspend our
outbound services from Danangeffective from August 16th2021 until August 23rd2021. Inbound services
destined to Danang will continue to operate, however deliveries to Danang will o0nly re-commence after
August 23rd2021.For other cities and provinces in central Vietnam, our services (except outbound services
for dangerous goods shipments) will continue to operate. Our operations in north and south Vietnam are
operating normally.
Indonesia: The Indonesian Government announced new guidelines to restrict mobility in some
cities/districts extended until 16thAugust 2021 due to COVID. The restrictions are applicable to 29
cities/districts that are categorized as red zones. Essential services including DHL will still operate
100% with implementation of strict health protocols.
Malaysia: The Government of Malaysia has announced to implement a Full Movement Control
Order (Full Lockdown) throughout the country until further notice to address the current Covid-19
outbreak. DHL remains operational.
Nepal: The Government of Nepal extended prohibitory orders (lockdown) until 11thAugust 2021 in
3 major cities: Kathmandu , Lalitpur, Bhaktapur following spike in COVID-19 cases. This is in efforts
to control further spread of those infected within the country.
DHL is still operational with charter flights but with extended transit time. Delays are expected due
to limited ground and customs workforce on duty.
The Philippines: The government has announced a lockdown until 31stAugust 2021.
DHL will remain operational all throughout this period. Pick-ups and deliveries will be done when
DHL can access the area or when consignees confirm availability to receive shipments.
Sri Lanka: Due to a recent surge in Covid-19 cases, the government has extended travel
restrictions until further notice. DHL is still operational, but service delays are expected.

Public Holiday:

18th August: Pakistan
19th August: Bangladesh, Pakistan
21st August: Philippines (The)
22nd August: Nepal
23rd August: Nepal
25th August: Korea (The D.P.R Of North K.)

Sub Saharan Africa:

Operational Update:

Public Holiday:

18th August: Gambia
19th August: Somalia, Somaliland (Republic of North Somalia)
20th August: Senegal
24th August: Liberia

Middle East and North Africa

Operational Update:

Afghanistan: Due to volatile situation in Afghanistan, DHL have been forced to suspend all the
service effective from 15th August 2021.

Public Holiday:

18th August: Bahrain, Iran (Islamic Republic of)
19th August: Afghanistan, Bahrain, Iran (Islamic Republic of), Iraq, Lebanon
20th August: Morocco
21st August: Morocco

Countries not served and high risk sanctioned Countries:

Countries Not Served:
•Bovet Island
•British Indian Ocean Territory
•French Southern Territories
•Heard & McDonald Islands
•Saint Pierre & Miquelon
•Tristan Da Cunha
•US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll, Wake Is)
•Western Sahara

High Risk Sanctioned Countries:
All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and will undergo 100%
•Iran (Islamic Republic Of)
•Korea, The D.P.R Of (North Korea)

Additional Updates:
•Israel –Jordan-Lane is temporarily suspended