Americas:
Operational Update:
United States of America:
Due to severe winter weather, service impacted is expected in the follow areas;
Portland, Eugene, Nashville, Memphis, Jackson, Tupelo, North Little Rock, Buffalo
Haiti:
Due to civil unrest in the capital area of Port-au-Prince, pickup and delivery has been suspended.
Public Holiday:
21st January: Barbados, Dominican Republic
22nd January: Barbados, Bolivia, Cayman Islands
25th January: Aruba
29th January: Dominican Republic
5th February: Mexico
Asia Pacific:
Operational Update:
Japan:
Earthquake in Ishikawa Japan has caused pickup and delivery services to be suspended until further
notice in areas, Nanao, Wajima, Hakui, Suzu, Kashima Gun, Hakui Gun and Hosu Gun.
Papua New Guinea:
Due to Civil Unrest in Papua New Guinea, pickup and delivery services will be suspended in Port
Moresby.
Public Holiday:
25th January: Sri Lanka
26th January: Australia, India
31st January: Republic of Nauru
1st February: Republic of Nauru
4th February: Sri Lanka
5th February: Pakistan
6th February: New Zealand, Niue
Europe:
Operational Update:
Ukraine:
We have resumed limited shipping services in select locations of Ukraine. As we operate under
elevated risk, additional charges may apply.
Russia:
Domestic and inbound services to Russia have been suspended, no shipments accepted until further
notice.
Belarus:
Full services suspension.
Germany:
Poor weather conditions with snow and black ice are affecting pickup and delivery in all areas of
Germany. Service delays expected.
Luxembourg:
Heavy snowfall in Luxembourg is causing hazardous driving conditions. Service Impact expected.
Belgium:
Heavy snowfall in Belgium is causing hazardous driving conditions. Service Impact expected.
Croatia:
Heavy winter snowfall traffic delays, congestion and difficulties on roads across the Country.
Service Impact expected.
Slovenia:
Heavy winter snowfall traffic delays, congestion and difficulties on roads across the Country.
Service Impact expected.
Public Holiday:
19th January: Georgia, Kosovo, North Macedonia
20th January: Azerbaijan
24th January: Romania
27th January: Monaco
28th January: Armenia
30th January: Israel
5th February: Republic of Ireland
Middle East & North Africa:
Operational Update:
Afghanistan:
Due to volatile situation in Afghanistan, DHL have been forced to suspend all the service effective
from 15th August 2021.
Public Holiday:
25th January: Egypt
Sub Saharan Africa:
Operational Update:
Sudan:
Due to Civil unrest in Sudan, Service has been suspended for both inbound and outbound for Sudan.
Central African Republic:
DHL Service only DOX to Central African Republic, WPX/DOX out of Central African Republic is still
suspended.
Comoros:
Pickup and delivery has been suspended due to Civil unrest. The situation is being monitored closely.
Public Holiday:
19th January: Eritrea
20th January: Cape Verde, Ethiopia, Guinea-Bissau, Mali
25th January: Mauritius
26th January: Uganda
1st February: Mauritius, Rwanda
3rd February: Mozambique, Sao Tome and Principe
4th February: Angola
5th February: Burundi
Countries Not Served:
• Ascension
• Bovet Island
• British Indian Ocean Territory
• French Southern Territories
• Heard & McDonald Islands
• Pitcairn
• Saint Pierre & Miquelon
• Tristan Da Cunha
• US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway
Atoll, Palmyra Atoll, Wake Is)
• Western Sahara
High Risk Sanctioned Countries:
All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and
will undergo 100% inspection
• Crimea
• Cuba
• Iran (Islamic Republic Of) – Only Diplomatic shipments accepted, and shipping accounts must be
pre-approved by DHL Express Legal & Compliance Team.
• Korea, The D.P.R Of (North Korea)
• Syria