Global Service Update 19th July 2 ...

Europe:

Operational Update:

Germany: Due to extreme rainfall and flooding in several area’s, service impact expected.

Public Holiday:

19thJuly: Azerbaijan, Turkey
20thJuly: Albania, Azerbaijan, Bosnia and Herzegovina, Kazakhstan, Kosovo, Turkey, Turkmenistan,
Uzbekistan
21stJuly: Azerbaijan, Belgium, Turkey, Turkmenistan
22ndJuly: Turkey, Turkmenistan
23rdJuly: Turkey

Americas:

Operational Update:

Public Holiday:

19th July: Nicaragua
20th July: Colombia, Suriname
21st July: Guam, Guyana (British)
24th July: Venezuela
25th July: Cuba
26th July: Costa Rica, Cuba

Asia Pacific:

Operational update:

Australia:

New South Wales (Sydney): Sydney’s lockdown has been extended until 11:59 pm 16 July 2021.
DHL Pick-up and Delivery are operating as per normal. Some restrictions for rest of Australia due to
COVID-19 cases. However, there is no impact on DHL operations
Bangladesh: The BD government has extended the countrywide lockdown for another week until
14th July 2021 in a bid to contain new cases of Covid-19. DHL remains operational although some
delays may be expected.
Bhutan: The government has implemented a lockdown in the southern region, pick-up and delivery
service in the southern region is temporarily suspended until the lockdown is lifted.
India: The Indian Government has extended the lockdown until further notice. DHL remains
operational in all major cities in India.
Countries should check for serviceability through DHL Capacity Tool / MyDHL. Please note that
some delays may still be expected in some locations.
Indonesia: The Indonesian Government announced new guidelines to restrict mobility in some
cities/districts starting from 2nd July until 20th July due to COVID. The restrictions are applicable to
29 cities/districts that are categorized as RED zones (Please see below). Essential services
including DHL will still operate 100% with implementation of strict health protocols.
Nepal: The Government of Nepal extended prohibitory orders (lockdown) until 15th July 2021 in 3
major cities: Kathmandu , Lalitpur, Bhaktapur following spike in COVID-19 cases. This is in efforts
to control further spread of those infected within the country.
DHL is still operational with charter flights but with extended transit time. Delays are expected due
to limited ground and customs workforce on duty.
Malaysia: The Government of Malaysia has announced to implement a Full Movement Control
Order (Full Lockdown) throughout the country until further notice to address the current Covid-19
outbreak. DHL remains operational.
The Philippines: The government has lockdown until further notice.
DHL will remain operational all throughout this period. Pick-ups and deliveries will be done when
DHL can access the area or when consignees confirm availability to receive shipments.
Sri Lanka: Due to a recent surge in Covid-19 cases, the government has extended travel
restrictions until further notice. DHL is still operational, but service delays are expected.
Vietnam: Bac Giang and Bac Ninh province is restricted access control by The Vietnam
Government due to new COVID 19 cases. DHL remains operational but delays will be expected.

Public Holiday:

19thJuly: Maldives, Myanmar, Timor Leste
20thJuly: Bangladesh, Indonesia, Lao Peoples Democratic Republic, Malaysia, Maldives, Philippines
(The), Singapore, Timor Leste
21stJuly: Bangladesh, Brunei, Maldives, Pakistan, Sri Lanka
22ndJuly: Bangladesh, Japan, Maldives, Pakistan
23rdJuly: Japan, Maldives, Myanmar, Papua New Guinea, Sri Lanka
24thJuly: Myanmar, Vanuatu
25thJuly: Maldives
26thJuly: Maldives, Thailand

Sub Saharan Africa:

Operational Update:

South Africa: Due toprotests and unrest in multiple locations, service impact expected.

Public Holiday:

19thJuly: Botswana, Djibouti, Sudan
20thJuly: Benin, Botswana, Burkina Faso, Burundi, Cameroon, Central African Republic, Chad,
Comoros, Cote D’Ivoire, Djibouti, Ethiopia, Gabon, Gambia, Ghana, Guinea Republic, Guinea-Bissau,
Kenya, Madagascar, Mali, Mayotte, Niger, Nigeria, Rwanda, Sierra Leone, Somalia, Somaliland
(Republic of North Somalia), South Sudan, Sudan, Tanzania, Togo, Uganda
21stJuly: Comoros, Djibouti, Niger, Nigeria, Senegal, Somalia, Somaliland (Republic of North
Somalia), Sudan
22ndJuly: Djibouti, Sudan, Swaziland
23rdJuly: Sudan
24thJuly: Sudan
26thJuly: Liberia

Middle East and North Africa

Operational Update:

Public Holiday:

19thJuly: Afghanistan, Egypt, Jordan, Kuwait, Libya, Oman, Qatar, Saudi Arabia, United Arab
Emirates, Yemen (Republic of)
20thJuly: Afghanistan, Algeria, Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Qatar,
Saudi Arabia, Syria, Tunisia, United Arab Emirates, Yemen (Republic of)
21stJuly: Afghanistan, Algeria, Bahrain, Egypt, Iran (Islamic Republic of), Iraq, Jordan, Kuwait,
Lebanon, Libya, Morocco, Oman, Qatar, Saudi Arabia, Syria, Tunisia, United Arab Emirates, Yemen
(Republic of)
22ndJuly: Afghanistan, Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Mauritania, Morocco,
Oman, Qatar, Saudi Arabia, Syria, United Arab Emirates, Yemen (Republic of)
23rdJuly: Iraq, Mauritania, Syria
25thJuly: Tunisia

Countries not served and high risk sanctioned Countries:

Countries Not Served:
•Ascension
•Bovet Island
•British Indian Ocean Territory
•French Southern Territories
•Heard & McDonald Islands
•Pitcairn
•Saint Pierre & Miquelon
•Tajikistan
•Tristan Da Cunha
•US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll, Wake Is)
•Western Sahara

High Risk Sanctioned Countries:
All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and will undergo 100%
inspection
•Crimea
•Cuba
•Iran (Islamic Republic Of)
•Korea, The D.P.R Of (North Korea)
•Syria

Additional Updates:
•Israel –Jordan-Lane is temporarily suspended