Global Service Update 20th Octobe ...

Europe:

Operational Update:

Public Holiday:

23rdOctober: Hungary, Kosovo, North Macedonia
25thOctober: Ireland (Republic Of)
26thOctober: Austria

Americas:

Operational Update:

Cuba: Due to a rise in Covid-19 cases and limited flights to Havana, some delays are expected. WPX
service to Cuba is resumed with restricted capabilities.

Public Holiday:

20thOctober: Guatemala

24thOctober: Palau, Micronesia (Federated States Of)
25thOctober: Palau, Micronesia (Federated States Of), Grenada

Asia Pacific:

Operational update:

Australia:
Melbourne, Victoria: Victoria has extended lockdown until at least 26th October. All receptions will
remain closed until 26th October. There is no change in DHL Operations, Gateway and Service
Centres will operate in Business as usual mode.
China Operations Pickup & Delivery:
PutianCity, Fujian Province (XMN-PUT)
Pick up and delivery service suspension among Fengting county (Zip 351254) remain suspended,
other area under Putian City has been resumed since 8thOct.
Customer self-drop and self-collection service resumed since 8th Oct.
New Zealand:Auckland will remain at Alert Level 3 until 18th October 2021, a review of Alert
Levels will happen on Monday 18th October 2021. Raglan, TeKauwhata, Huntly, Ngaruawahia,
Hamilton City and some surrounding areas are at Alert Level 3 until 18th October 2021.
Businesses can operate with Covid lockdown guidelines of physical distancing hence contactless
pickup and deliveries will be available in Level 3.
Rest of NZ will remain at Alert Leve

Public Holiday:
20thOctober: Bangladesh, Indonesia, Myanmar, Niue, Sri Lanka
21stOctober: Lao Peoples Democratic Republic, Myanmar
22ndOctober: Lao Peoples Democratic Republic, Myanmar, Thailand
25thOctober: New Zealand, Niue
26thOctober: Cook Islands, Nauru (Republic Of)

Sub Saharan Africa:

Operational Update:

Public Holiday:
20thOctober: Mauritania, Morocco
21stOctober: Egypt, United Arab Emirates
23rdOctober: Libya
24thOctober: Iran (Islamic Republic of)i

Middle East and North Africa

Operational Update:

Afghanistan: Due to volatile situation in Afghanistan, DHL have been forced to suspend all the
service effective from 15th August 2021.

Public Holiday:

20thOctober: Kenya
21stOctober: Burundi
24thOctober: Zambia
25thOctober: Zambia
26thOctober: Mali

Countries not served and high risk sanctioned Countries:

Countries Not Served:
•Ascension
•Bovet Island
•British Indian Ocean Territory
•French Southern Territories
•Heard & McDonald Islands
•Pitcairn
•Saint Pierre & Miquelon
•Tajikistan
•Tristan Da Cunha
•US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll, Wake Is)
•Western Sahara

High Risk Sanctioned Countries:
All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and will undergo 100%
inspection
•Crimea
•Cuba
•Iran (Islamic Republic Of)
•Korea, The D.P.R Of (North Korea)
•Syria

Additional Updates:
•Israel –Jordan-Lane is temporarily suspended