Global Service Update 21st March ...

Europe:
Operational Update:
Ukraine:
Due to closure of Ukrainian airspace, our flight operations to and from Ukraine are suspended. Therefore, we
have temporarily suspended the acceptance of DHL shipments to and from Ukraine.
Russia:Domestic and Inbound servicesto Russia have been suspended, no shipments accepted until further
notice.
Belarus:FullServices suspension.
Public Holiday:
21stMarch: Albania, Azerbaijan, Kazakhstan, Kyrgyzstan, Tajikistan, Turkmenistan, Uzbekistan
22ndMarch: Albania, Azerbaijan, Kazakhstan, Tajikistan, Turkmenistan, Uzbekistan
23rdMarch: Azerbaijan, Kazakhstan, Tajikistan, Uzbekistan
24thMarch: Azerbaijan, Tajikistan
25thMarch: Azerbaijan, Cyprus, Greece

Americas:
Operational Update:
PublicHoliday:
21stMarch: Colombia, Mexico
24thMarch: Argentina, French Guyana, Guadeloupe, Martinique, St. Barthelemy

Asia Pacific:
Operational Update:
Bhutan (BT):
The capital and Airport region has been put under lockdown starting 23rdFeb until further notice.Southern region
(PBH-AG2) location still remains under lockdown till further notice.
All Hubs and Gateways in China
Due to strengthened measures for sterilization measures for Inbound shipments to China, there is an expected 1
day delay impact.
Baoding City, Hebei Province(PEK-BQD)
Delivery service has been restricted on 21st Mar.
Baoji City, ShannxiProvince(XIY-BJC)
Local pick up and deliveryservice in Baoji has been restricted, no pick up and deliveryservice can be provided since
14thMar.
Beijing City(PEK-HZD, MOC, NOC, APD)
Local pick up and delivery service has been restricted in 065201 since 18th Mar. Local pick up and delivery has
been restricted in partial area of 100101 since 17th Mar.All inbound shipments to Beijing will be centralized
sterilization and stand for before qualified for delivery, please expect 0.5-1 day delay delivery service in Beijing
City.
Dalian City (DLC)
Local pick up and delivery among 116600/116630 has been restricted, no pick up and delivery service can be
provided since 18th Mar
Dongguan City, Guangdong Province(DGM-DCP/DGH/DGU/DGX/DGW)
Local pick up and deliveryin Dongguan City has been resumed gradually since 21st Mar, please still expect no pick
up and deliveryservice in partial area of
523349/523350/523808/523575/523577/523456/523448/523458/523449/523459/523476/523788/523890/
523789/523787/523773/523795/523779/523797.
DongyingCity, Shandong Province(TAOQDL/QDR/QDN/QDH/QDM/QDJ/YNT/TNA/TAA/WEF/ZBO/WEH/RZH/BZH/LYI/JNI/JUC/DYN)
From 17th Mar to 25th Mar, no delivery service in Shandong Province, self-collection is available under COVID-19
control requirements.
As per local Post Bureau, from 21st Mar, Inbound shipments must be standing for 11 days before qualified for
delivery.
Chongqing City
Local pick up and deliveryservice has been restricted in partial area of 401331 since 14thMar.
Changzhou City, Jiangsu Province(PVG-CZX)
Local pick up and deliveryservice among CZX serviced area has been restricted, no pick up and deliveryservice can
be provided since 19th Mar. From 14th Mar, all inbound shipments must be centralized sterilization and stand for
48h at service centre before qualified for delivery.