Global Service Update 22nd April ...

Europe:

Operational Update:
Ukraine:
We have resumed limited shipping services in select locations of Ukraine. As we operate under
elevated risk, additional charges may apply.
Russia:
Domestic and inbound services to Russia have been suspended, no shipments accepted until
further notice.
Belarus:
Full services suspension.
Public Holiday:
22ndApril: Israel
23rdApril: Israel, Turkey
24th April: Armenia, North Macedonia
25thApril: Greenland, Iceland, Italy, Portugal, San Marino
26thApril: Faroe Islands, Greenland
27thApril: The Netherlands, Slovenia
28thApril: Israel
29thApril: Gibraltar, Greenland, Israel, Russia
30thApril: Russia
1stMay: Albania, Andorra, Armenia, Austria, Belgium, Bosnia and Herzegovina, Bulgaria, The
Canary Islands, Croatia, Cyprus, Czech Republic, Estonia, Finland, France, Germany, Gibraltar,
Hungary, Iceland, Italy, Kazakhstan, Kosovo, Kyrgyzstan, Latvia, Liechtenstein, Lithuania,
Luxembourg, Malta, Republic of Moldova, Monaco, Republic of Montenegro, North Macedonia,
Norway, Poland, Portugal, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden,
Turkey, Ukraine
2ndMay: Bosnia and Herzegovina, Montenegro, Serbia, Slovenia
3rdMay: Bulgaria, Cyprus, Georgia, Greece, Kosovo, Montenegro, North Macedonia, Poland,
Romania, Serbia
4THMay: Bulgaria, Cyprus, Georgia, Greece, Latvia
5thMay: Albania, Bulgaria, Georgia, Kyrgyzstan, Netherlands
6thMay: Albania, Bulgaria, Cyprus, Georgia, Greece, Guernsey, Ireland, Jersey, Kosovo, Latvia,
Moldova, Montenegro, North Macedonia, Romania, Serbia, United Kingdom

Sub Saharan Africa:

Sudan:
Due to Civil unrest in Sudan, Service has been suspended for both inbound and outbound for Sudan.
Central African Republic:
DHL Service only DOX to Central African Republic, WPX/DOX out of Central African Republic is still
suspended.
Mauritius:
Due to torrential rainfall in Mauritius, service impact is expected.
Public Holiday:
24thApril: Niger
25thApril: Swaziland
26thApril: Tanzania
27thApril: Mayotte, Sierra Leone, South Africa, Togo
28thApril :Zambia
1stMay: Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde,
Central African Republic, Chad, Comoros, Congo, The Democratic Republic of Congo, Cote D Ivoire, Djibouti,
Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea Republic, Guinea-Bissau, Guinea-Equatorial, Kenya,
Lesotho, Madagascar, Mali, Mauritius, Mayotte, Mozambique, Namibia, Niger, Nigeria, Reunion Islands,
Rwanda, Sao Tome and Principe, Senegal, Seychelles, Sierra Leone, Somalia, Republic of Somaliland, South
Africa, South Sudan, Swaziland, Tanzania, Togo, Uganda, Zambia, Zimbabwe
3rdMay: Ethiopia
4thMay: Namibia
5thMay: Ethiopia

Middle East and North Africa:

Operational Update:
Afghanistan:
Due to volatile situation in
Afghanistan, DHL have been forced to suspend all the service effective from 15th August 2021.
Middle East & North Africa:
Public Holiday:
25thApril: Egypt
1stMay: Algeria, Bahrain, Iraq, Jordan, Lebanon, Libya, Mauritania, Morocco, Syria, Tunisia, Yemen
3rdMay: Lebanon
4thMay: Iran
5thMay: Egypt, Syria
6thMay: Egypt, Lebanon, Syria

Americas:
Operational Update:
Haiti:
Due to civil unrest in Haiti, pickup and delivery services will be suspended.
Public Holiday:
22ndApril: Uruguay
27th April: Aruba, Bonaire, Curacao, St. Eustatius, St. Maarten
28thApril: Barbados
29thApril: Barbados, Belize, Dominican Republic
30thApril: Bonaire, St. Maarten
1stMay: Anguilla, Antigua, Argentina, Aruba, Barbados, Bolivia, Bonaire, Brazil, Chile, Colombia, Costa Rica,
Cuba, Curacao, El Salvador, French Guyana, Grenada, Guadeloupe, Guatemala, Guyana (British), Honduras,
Marshall Islands, Martinque, Mexico, Nicaragua, Panama, Paraguay, Peru, St. Barthelemy, St. Eustatius, St.
Lucia, St. Maarten, St. Vincent, Suriname, Uruguay, Venezuela
3rdMay: Ecuador
5thMay: Guyana (British), Palau
6thMay: Cayman Islands, Dominica, Guyana (British), Montserrat, Nevis, Palau, St. Kitts

Asia Pacific:

Public Holiday:
22ndApril: Maldives
23rdApril: Sri Lanka
24thApril: Australia, Cook Islands, New Zealand, Niue, Tonga
29thApril: Japan
30thApril: Vietnam
1stMay: Bangladesh, Cambodia, China, Hong Kong, Indonesia, Korea, Republic Of
(South K.) , Korea, The D.P.R Of (North K.) , Lao Peoples Democratic Republic , Macau,
Malaysia, Maldives, Myanmar, Nepal, New Caledonia, Pakistan, Philippines,
Singapore, Sri Lanka, Tahiti, Taiwan, Thailand, Timor Leste, Vanuatu, Vietnam
2ndMay: Bhutan, China
3rdMay: China, Japan
4thMay: China, Japan
5thMay: China, Japan
6thMay: Japan, South Korea, Thailand

Countries not served & high risk sanctioned Countries:
Countries Not Served:
Ascension
Bovet Island
British Indian Ocean Territory
French Southern Territories
Heard & McDonald Islands
Pitcairn
Saint Pierre & Miquelon
Tristan Da Cunha
US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll,
Kingman Reef, Midway Atoll, Palmyra Atoll, Wake Is)
Western Sahara
High Risk Sanctioned Countries:
All shipments going to a High Risk sanctioned country must have a
signed Letter of Indemnity and will undergo 100% inspection
Crimea
Cuba
Iran (Islamic Republic Of) –Only Diplomatic shipments accepted, and
shipping accounts must be pre-approved by DHL Express Legal &
Compliance Team.
Korea, The D.P.R Of (North Korea)
Syria