China Operations Pickup & Delivery:
As of Monday November 8th, the temporary weight limit restriction 300 kg per pick up (customer
collection) per day from China and Hong Kong to all destinations will remain in place until 25 DEC.
From Sunday 26th December, the temporary weight limit has been adjusted to 1000 kg per pick up
(customer collection) per day from China to all destinations.
Beijing City (PEK-NOC)
Contactless delivery had been implemented in partial area of postcode 100097 until further notice.
Dalian City (DLC-DLW)
Pick-up and delivery service in Zhuanghe City (Postcode 116400-11643) has been suspended
Dongguan City, Guangdong Province (DGM-DCP)
Starting from 15th Dec. PUD service has been suspended in Dalang Town, Dongguan city until further
Below indicates affected postcode in Dalang Town: 523792, 523793, 523794, 523795, 523796,
523797, 523770, 523799, 523782, 523783, 523784, 523785, 523786, 523787, 523788, 523789,
523790, 523800, 523801, 523888, 523056
523775, 523776, 523777, 523778, 523779, 523780, 523781, 523773, 523771, 523791
Hangzhou City, Zhejiang Province (HGH-HGE/HEX)
Pick up and delivery service in partial area of postcode 310064 and 310018 has been suspended
from 15th Dec onwards further notice. All PUD service has been resumed of postcode 311202 and
310020 since 17th Dec.
Harbin City (DLC-HRB)
Pick up and delivery service has been resumed since 22nd Dec.
Nanjing City, Jiangsu Province (PVG-NKG)
Starting from 17th Aug, IB shipments destined to Yuhuatai District, Nanjing City, Jiangsu
Province(involving the postcodes of 200012/211039/210041/210022) please note 2 day delivery
delay should be expected.
Shanghai City (SHA-KQE/LJZ/SJD)
PUD service has been suspended in partial area of postcode 201203 until further notice.
Shaoxing City, Zhejiang Province (HGH-SXI)
All PUD service of postcode 312035, 312036, 312300, 312352, 312353 and 312361-312379 has
been suspended from 14th Dec onwards further notice.
Ningbo City, Zhejiang Province (HGH-NGB)
Pick-up and Delivery service has been suspended among postcode 315200-315207, 315212 and
315221 from 13th Dec until further notice.
Wuxi City, Jiangsu Province (PVG-WXB)
Pick-up and Delivery service has been suspended in partial area of postcode 214212 and 214217
from 13th Dec until further notice.
Xuzhou City, Jiangsu Province (PVG-NKG)
Pick up and delivery service has been suspended of postcode 221006 from 14 Dec until further
Xi’an City, Shanxi Province (XIY-XYX) #NEW
Pick up and delivery service in partial area of postcode 710061, 710062, 710063, 710064 and
710065 has been suspended from 17th Dec onwards further notice.
Xi’an City, Shanxi Province (XIY-XYX) #NEW
Pick up and delivery service in partial area of postcode 710061, 710062,
Malaysia – Flash Floods – Central Malaysia Region (Selangor, Kuala Lumpur, Negeri Sembilan,
Pahang) is still experiencing the impact of flood in certain areas where continuous heavy rain since
Friday (17th Dec) has caused rivers to overflow, landslides, major road closures and citizens having
to evacuate to flood relief centers as their houses are badly affected.
Please expect delays in Pick-up and delivery activities due to the above situation and customers may
also not be operational and accessibility to their premises are limited. Locations impacted are Klang,
Shah Alam and Puchong
20th December: Macao Sar, China
21st December: Macao Sar, China
Sub Saharan Africa:
20th December: Reunion, Island of
21st December: Sao Tome International
22nd December: Zimbabwe
Middle East and North Africa
Afghanistan: Due to volatile situation in Afghanistan, DHL have been forced to suspend all the
service effective from 15th August 2021.
11thDecember: Burkina Faso
19thDecember: Bahrain, Qatar
Countries not served and high risk sanctioned Countries:
Countries Not Served:
•British Indian Ocean Territory
•French Southern Territories
•Heard & McDonald Islands
•Saint Pierre & Miquelon
•Tristan Da Cunha
•US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll, Wake Is)
High Risk Sanctioned Countries:
All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and will undergo 100%
•Iran (Islamic Republic Of)
•Korea, The D.P.R Of (North Korea)
•Israel –Jordan-Lane is temporarily suspended