We have resumed limited shipping services in select locations of Ukraine. As we operate under
elevated risk, additional charges may apply.
Domestic and inbound services to Russia have been suspended, no shipments accepted until
Full services suspension.
25thNov: Bosnia and Herzegovina
23rd Nov: Micronesia
24th Nov: Guam, Puerto Rico, United States Of America, Virgin Islands (US), American Samoa,
Commonwealth No. Mariana Islands, Micronesia (Federated States Of), Palau
25th Nov: Turks and Caicos Islands, Palau, Suriname
28thNov: Panama, Virgin Islands(British)
China cities suspensions and restrictions are evolving rapidly on a daily basis with multiple changes.
Our China team has released a new site to ensure all service suspensions are updated on this site.
This ensures all customers are kept up to date of the changes. Kindly refer to this hyperlink for the
latest DHL China service impact. (In case of any clarification, please contact your account manager)
It is recommended to use Microsoft Edge or Google Chrome when accessing to allow it to be
translated to English
Global Pick-up Suspension for below cities remains:
Shaoguan, Xizang, Maoming
26thNov : China( Peoples Republic)
28thNov: Timor Leste
30thNov: Philippines (The)
Sub Saharan Africa
28thNov: Congo, Chad
Middle East and North Africa:
Afghanistan: Due to volatile situation in Afghanistan, DHL have been forced to suspend all the
service effective from 15thAugust 2021.
30thNov: Yemen( Republic of ), Oman
Countries not served & high risk sanctioned Countries:
Countries Not Served:
•British Indian Ocean Territory
•French Southern Territories
•Heard & McDonald Islands
•Saint Pierre & Miquelon
•Tristan Da Cunha
•US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll,
High Risk Sanctioned Countries:
All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and will undergo 100%
•Iran (Islamic Republic Of)
•Korea, The D.P.R Of (North Korea)
Additional Updates: •Israel –Jordan-Lane is temporarily suspended