Global Service Update 23rd Septem ...

Americas:

Operational Update:
Public Holiday:
23rd Sept: Haiti, Marshall Islands
24th Sept: Dominican Republic, Trinidad and Tobago
30th Sept: Canada, Micronesia (Federated States Of), Palau, Turks and Caicos Islands
Asia Pacific:

China
China cities suspensions and restrictions are evolving rapidly on a daily basis with multiple changes.
Our China team has released a new site to ensure all service suspensions are updated on this site.
This ensures all customers are kept up to date of the changes. Kindly refer to this hyperlink for the
latest DHL China service impact. (In case of any clarification, please contact your account manager)
https://www.5idhl.com/#/HolidayInquiryService
It is recommended to use Microsoft Edge or Google Chrome when accessing to allow it to be
translated to English
Global Pick-up Suspension for below cities remains:
Shaoguan, Xizang, Maoming
Global Executive Desk: Network Update
Date: Friday, 23 September 2022
FOR INTERNAL USE

Asia Pacific:

Operational Update:

Sri Lanka –FUEL CRISIS IMPACT SERVICE LEVELS (UPDATES)
Third party deliveries are impacted due to no fuel and contingencies are being worked out by
domestic delivery companies in securing necessary fuel to continue operations. There is an
additional 2 days impact for third party area remote location deliveries. No major shipment backlog
for pickups/ delivery.
JAPAN (JP) – SERVICE DELAY IN TOKYO AREA DUE TO STATE FUNERAL
There will be an extensive traffic restriction in Tokyo for the state funeral for former Prime Minister
Abe. Please expect service impact on both inbound and outbound for Tokyo Area, on September
27th, 2022.
Public Holiday:
23rd Sept: Bhutan, Japan
24th Sept: Cambodia, New Caledonia
25th Sept: Cambodia
26th Sept: Cambodia, Nepal, New Zealand
27th Sept: Maldives
30th Sept: Bhutan

Operational Update:

Ukraine:
We have resumed limited shipping services in select locations of Ukraine. As we operate under
elevated risk, additional charges may apply.
Russia:
Domestic and inbound services to Russia have been suspended, no shipments accepted until further
notice.
Belarus:
Full services suspension.
Public Holiday:
25th Sept: Israel
26th Sept: Israel
27th Sept: Israel, Turkmenistan
27th Sept: Czech Republic (The)

Public Holiday:
23
23rdrdSept: Mali Sept: Mali2424ththSept: Guinea Sept: Guinea–Bissau, South Africa Bissau, South Africa
25
25ththSept: Mozambique Sept: Mozambique
26
26ththSept: Mozambique Sept: Mozambique
27
27ththSept: Ethiopia Sept: Ethiopia
30
30ththSept: Botswana, Sao Tome and Principe Sept: Botswana, Sao Tome and Principe

Middle East & North Africa:

Afghanistan: Due to volatile situation in Afghanistan, situation in Afghanistan, DHL have been forced to suspend all the service DHL have been forced to suspend all the service effective from 15th August 2021. August 2021.

Public Holiday 25th sept: Iran (Islamic Republic of)Sept:
26
26ththSept: Yemen (Republic of)Sept:
27
27ththSept: Iran (Islamic Republic of)Sept:
Global Executive Desk: Date: Friday, 23 September 2022

Countries Not Served:

•Ascension

•Bovet Island

•British Indian Ocean Territory

•French Southern Territories

•Heard & McDonald Islands

•Pitcairn

•Saint Pierre & Miquelon

•Tristan Da Cunha

•US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll, Wake Is)Atoll, Palmyra Atoll, Wake Is)

•Western Sahara
High Risk Sanctioned Countries:
High Risk Sanctioned Countries:
All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and
All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and will undergo 100% inspection will undergo 100% inspection

•Crimea

•Cuba

•Iran (Islamic Republic Of) –Only Diplomatic shipments accepted and shipping accounts must be Only Diplomatic shipments accepted and shipping accounts must be pre-approved by DHL Express Legal & Compliance Team.

•Korea, The D.P.R Of (North Korea) Korea

•Syria