Global Service Update 27th May 20 ...


Operational Update:

Public Holiday:

28thMay: Armenia, Azerbaijan
31stMay: Gibraltar, Guernsey, Jersey, United Kingdom
1stJune: Romania
2ndJune: Italy, San Marino
3rdJune: Austria, Croatia, Liechtenstein, Monaco, Poland, Portugal


Operational Update:

Colombia: Due to civil unrest throughout the country, service impact expected.

Public Holiday:

27th May: Guadeloupe
28th May: Bermuda
31st May: American Samoa, Anguilla, Commonwealth No. Mariana Islands, Guam, Puerto Rico,
Trinidad and Tobago, Turks and Caicos Islands, United States Of America, Virgin Islands (US)
1st June: Palau
3rd June: Bolivia, Dominican Republic, Grenada, Haiti, St. Lucia, Trinidad and Tobago

Asia Pacific:

Operational update:

Bangladesh:The Bangladesh Government has extended the lockdown until further notice. DHL remain operational but delays are expected.

Bhutan: The government has implemented a lockdown in the southern region, pick-up and delivery service in the southern region is temporarily suspended until the lockdown is lifted.

Christmas Island: Pickup and delivery service is temporary suspended in Christmas Island until further notice.

India: The Indian Government has extended the lockdown until further notice. DHL remains operational in all major cities in India.
Countries should check for serviceability through DHL Capacity Tool / MyDHL. Please note that some delays may still be expected in some locations.

Nepal: The Government of Nepal extended PROHIBITORY ORDERS until 3rdJune 2021 in 3 major cities: Kathmandu , Lalitpur, Bhaktapurfollowing spike in COVID-19 cases. This is in efforts to control further spread of those infected within the country. Similarly, International and Domestic PAX flights suspension has also extended till 31 May, 2021.
DHL is still operational with charter flights but with extended transit time. Delays are expected due to limited ground and customs workforce on duty.

The Philippines: The government has lockdown until further notice.
DHL will remain operational all throughout this period. Pick-ups and deliveries will be done when DHL can access the area or when consignees confirm availability to receive shipments.

Sri Lanka:Due to a recent sure in Covid-19 cases, the goverment has extended travel restrictions until 7th June 2021. DHL is still operational, but service delays are expected.

Vietnam: The Vietnam Government has placed some areas in Bac Giang province under lockdown from 18 May 2021 due to the increasing number of COVID-19 cases. Pick-up and delivery services to the following suburb areas will be temporarily suspended: Dinh Tram Iz, Quan Chau Iz, Song Khe Noi Hoang Iz, and Van Trung Iz.

Public Holiday:

27thMay: India, Sri Lanka
28thMay: Nepal
31stMay: Brunei, India
1stJune: India, Indonesia, Samoa
3rdJune: Thailand, Timor Leste

Sub Saharan Africa:

Operational Update:

Democratic Republic of Congo: Due to a volcanic eruption in the City of Goma, DHL offices have been closed
until further notice.

Public Holiday:

28thMay: Ethiopia
1stJune: Cape Verde, Kenya
3rdJune: Guinea-Equatorial, Seychelles, Uganda

Middle East and North Africa

Operational Update:

Public Holiday:

Countries not served and high risk sanctioned Countries:

Countries Not Served:
•Bovet Island
•British Indian Ocean Territory
•French Southern Territories
•Heard & McDonald Islands
•Saint Pierre & Miquelon
•Tristan Da Cunha
•US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll, Wake Is)
•Western Sahara

High Risk Sanctioned Countries:
All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and will undergo 100%
•Iran (Islamic Republic Of)
•Korea, The D.P.R Of (North Korea)

Additional Updates:
•Israel –Jordan-Lane is temporarily suspended