Global Service Update 27th May 20 ...

Operational Update:
Due to closure of Ukrainian airspace, our flight operations to and from
Ukraine are suspended. Therefore, we have temporarily suspended the
acceptance of DHL shipments to and from Ukraine.
Russia: Domestic and Inbound services to Russia have been suspended, no
shipments accepted until further notice.
Belarus: Full Services suspension.
Finland: The IIHF Ice Hockey World Championships take place in the city of
Tampere from 13thMay until 29thMay. Road closure and restrictions in place.
Delays expected.
Public Holiday:
26thMay: Austria, Belgium, Denmark, Faroe Islands, Finland, France, Georgia,
Germany, Greenland, Iceland, Liechtenstein, Luxembourg, Netherlands (The),
Norway, Sweden, Switzerland
28thMay: Armenia
30thMay: Azerbaijan, Canary Islands (The), Croatia
1stJune: Romania
2ndJune: Gibraltar, Guernsey, Italy, Jersey, San Marino, United Kingdom
3rdJune: Gibraltar, Guernsey, Jersey, United Kingdom
4thJune: Israel
5thJune: Belgium, Denmark, Estonia, Faroe Islands, Greenland, Israel,
Netherlands (The), Poland

Operational Update:
Public Holiday:
26thMay: Aruba, Bonaire, Curacao, French Guyana, Guadeloupe,
Guyana (British), Martinique, St. Barthelemy, St. Maarten
27thMay: Bermuda
30thMay: American Samoa, Anguilla, Colombia, Commonwealth
No. Mariana Islands, Guam, Puerto Rico, Trinidad and Tobago,
Turks and Caicos Islands, United States Of America, Virgin Islands
31stMay: Brunei
1stJune: Palau
2ndJune: Anguilla, Bahamas, Marshall Islands, Turks and Caicos
5thJune: Bonaire, Curacao

Asia Pacific:
Operational Update:
China cities suspensions and restrictions are evolving rapidly on a
daily basis with multiple changes. Our China team has released a
new site to ensure all service suspensions are updated on this site.
This ensures all customers are kept up to date of the changes.
Kindly refer to this hyperlink for the latest DHL China service
impact. (In case of any clarification, please contact your account
It is recommended to use Microsoft Edge or Google Chrome when
accessing to allow it to be translated to English
Global Pick-up Suspension for below cities remains:
Shaoguan, Xizang, Maoming
From Rest of World into East China:
Following our latest communication the situation remains the
As of Monday May 2nd we resumed our parcel and document
services, with a temporary restriction of a maximum pieceweight of 30 kg per piece into Shanghai (SHA), Zhejiang Area
(HGH) and Jiangsu and Anhui Area (SZV, PVG).
There is no shipment weight or customer weight restriction and
the 30 kg limit only applies to the maximum weight per single
piece in a shipment.
From East China to Rest of World:
As of Monday May 23rd the current temporary weight limit
restriction of 200 kg per pick up (customer collection) per day
from Shanghai (SHA), Zhejiang Area (HGH) and Jiangsu and Anhui
Area (SZV, PVG) to rest of world will be increased to 300 kg per
pick up (customer collection) per day.
By latest on Friday May 27th we will provide you with an update
to confirm whether we can resume normal operations to and
from East China
South Korea to Beijing:
As per local authority, pick-up and delivery service for shipments
originated from South Korea to Beijing have been temporarily
suspended since 7th April.
Vanuatu:Please expect pick-up and delivery services may be
delayed due to the shorten of operating hours from 0800hrs –
1300hrs Monday to Friday.
Public Holiday:
26thMay: Indonesia, New Caledonia, Tahiti, Vanuatu
29thMay: Nepal
1stJune: Indonesia, Korea (Republic Of South K.), Lao Peoples
Democratic Republic, Mongolia, Samoa
3rdJune: China (Peoples Republic), Hong Kong, Macau, Taiwan,
4thJune: China (Peoples Republic)
5thJune: China (Peoples Republic)