Europe:
Operational Update:
Ukraine-Crisis
Due to closure of Ukrainian airspace, our flight operations to and from Ukraine are suspended.
Therefore, we have temporarily suspended the acceptance of DHL shipments to and from Ukraine .
Public Holiday:
7th March: Cyprus, Greece, Kazakhstan, Russian Federation (The), Ukraine
Americas:
Operational Update:
Public Holiday:
28th February: Argentina, Bolivia, Ecuador, Panama, Uruguay, Venezuela, Martinique, St. Maarten, St.
Barthelemy, Paraguay
1st March: Argentina, Bolivia, Ecuador, Panama, Uruguay, Venezuela, Haiti, French Guyana,
Guadeloupe, Martinique, St. Barthelemy, Brazil, Marshall Islands, Micronesia (Federated States Of)
2nd March: French Guyana, Guadeloupe, Martinique, St. Barthelemy, Jamaica, Cayman Islands
7th March: Belize, Guam, Virgin Islands (British)
Asia Pacific:
Operational update:
Bhutan (BT):
The capital and Airport region lockdown have been lifted on 13thFeb, services resume on 14thFeb
onwards. Exception of Southern region (PBH-AG2) location where it remains under lockdown till
further notice.
Tonga
Pick up and delivery have been suspended, Tonga on lockdown till 20thFebruary.
Temporary restrictive procedures during 2021 Winter Olympic Games & The Winter Paralympic
Games:
Please note the below service impacts are unavoidable from 25thJan until 13thMar the end of the
games: Pick up and delivery service from/to Beijing city, Tianjin city and Hebei province
Due to intense inspection as well as sanitizing procedure, further trans-shipment delay is expected
for both inbound and outbound shipments.
All Hubs and Gateways in China
Due to strengthened measures for sterilization measures for Inbound shipments to China, there is
an expected 1 day delay impact.
Beijing City(PEK-HZD, MOC, NOC, APD)
All inbound shipments to Beijing will be centralized sterilization and stand for before qualified for
delivery, please expect 0.5-1 day delay delivery service in Beijing City.
Dongguan City, Guangdong Province(DGM
DCP)
Local
pick up and delivery service under partial area of Dongguan City has been suspended since
25 th Feb . affected postcode:
523792,523793,523794,523795,523796,523797,523770,523799,523782,523783,523784,523785,
523786,523787,523788,523789,523790,523800,523801,523056,523775,523776,523777,523778,
523779,523780,523781,523773,523771 ,Guangzhou City, Guangdong Province(CAN-GZP)
Pick up and delivery service in partial area of postcode 511431 has been suspended since 7thFeb.
Pick up and delivery service in partial area of postcode 510800 (CAN-GZH) has been suspended since
15thFeb. All inbound shipments into Guangzhou would experience additional 48 hours delay due to
sanitisation process.
Hangzhou City, Zhejiang Province(HGH-HGE, HGH-HGX, HGH-HGJ, HGH-HGF)
All inbound documents to Hangzhou City will stand for 4 days at service centre before qualified for
delivery. All inbound non-documents to Hangzhou City will stand for 7 days at service centre before
qualified for delivery.
Please expect delay delivery service in Hangzhou City.
Lhasa City, Xizang (CTU-LXA)
Pick up globally to Lhasa city has been suspended until further notice since 25thJan.
Nanning City, Guangxi Province(HAK-NNG)
Pick up and delivery service in partial area of postcode 530031 has been suspended since 7thFeb.
Nanjing City, Jiangsu Province (PVG-NKG)
Starting from 17th Aug, In-bound shipments destined to Yuhuatai District, Nanjing City, Jiangsu
Province(involving the postcodes of 200012/211039/210041/210022) please note 2 day delivery
delay should be expected.
Quzhou City, Zhejiang Province(HGH-JGH)
Pick up and delivery service in Quzhouurban (Postcode 324000/324022) has been suspended since
10thFeb. JGHSVC resumed pick up and delivery service from 16thFeb.
Shenzhen City, Guangdong Province (SZX-SZW, SZX-LPZ, SZX-LHZ, SZX-SZH, SZX-SZL, SZX-SZS, SZXSZN)
1. Pick-up and delivery service in SZW under postcode 518108 and under partial area of postcode
511431 has been suspended since 7thFeb.2. Inbound shipments delivery has been suspended
under service area of SZX-LPZ, SZX-LHZ, SZX-SZH. SZX-SZL, SZX-SZS, SZX-SZN, SZX-SZW. From
15thFeb, customer can self-collect @SZH-SZL.
The rest service areas in SZX can still have Inbound shipments delivery as normal.
Please note that inbound shipments into Shenzhen would experience an additional 48 hours delay
before they can be delivered.
Tianjin City (TSN-TJN,TJW)
Pick up and delivery service under below postcodes area in TJW has been suspended since 7th Feb,
-(Postcode under TJW 300010/300090/300140/300141/300142/300143/300150/300230/300231/
300232/300240/300241/300250/300251/300402
Suzhou
City, Jiangsu Province(SZV SUZ, SZV ESZ)
Local
pick up and delivery service under SUZ/ESZ has been resumed from 25 th Feb.Zhanjiang City, Guangdong Province(HAK-ZHA)
From 7thFeb, no delivery service can perform in Zhanjiang City.
Suzhou
Suzhou City, Jiangsu Province(SZV-SUZ, SZV-SND,SZV-ESZ,SZV-KNN,SZV-KZP,SZV-ZJG,SZVWZH,
SZV-WUJ,SZV-TDC,SZV-HYZ)
Pick up and delivery service has been suspended in in service area of SUZ/HYZ/ESZ/WZH/WUJ since
14thFeb. Service Centres of SND/KNN/TDC/KZP/ZJG resumed normal operations from 16thFeb.
Public Holiday:
28th February : Brunei , Bhutan, Indonesia, Taiwan
1st March : Bhutan, Korea (Republic Of South K.), Nepal, Sri Lanka
2nd March: Bhutan, Myanmar
3rd March: Bhutan, Indonesia, Malaysia, Timor Leste
4th March: Bhutan, Malaysia
5th March: Tahiti, Vanuatu
Sub Saharan Africa:
Operational Update:
Guinea-Bissau: Due to the unstable situation in the area all pick and delivery services have been
suspended until further notice
Public Holiday:
28th February: Djibouti, Mayotte
1st March: Somalia, Somaliland (Republic of North Somalia), Angola, Mauritius
2nd March: Ethiopia
6th March: Ghana
7th March: Angola, Ghana
Middle East and North Africa:
Operational Update:
Afghanistan: Due to volatile situation in Afghanistan, DHL have been forced to suspend all the
service effective from 15thAugust 2021.
Public Holiday:
1st March: Bahrain, Iran (Islamic Republic of), Kuwait, Oman
5th March: Iraq
6th March: Qatar
Countries not served & high risk sanctioned Countries:
Countries Not Served:
•Ascension
•Bovet Island
•British Indian Ocean Territory
•French Southern Territories
•Heard & McDonald Islands
•Pitcairn
•Saint Pierre & Miquelon
•Tajikistan
•Tristan Da Cunha
•US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll,
Wake Is)
•Western Sahara
High Risk Sanctioned Countries:
All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and will undergo 100%
inspection
•Crimea
•Cuba
•Iran (Islamic Republic Of)
•Korea, The D.P.R Of (North Korea)
•Syria
Additional Updates:
•Israel –Jordan-Lane is temporarily suspended.