Turkey and Syria:
Multiple earthquakes striking in the South-East region. The situation is currently being assessed, please expect service
delays into Turkey and Syria.
Adana & Mersin cities, ADA-ADA station: Service Point status: Service Point is open. Inbound: Shipments can be
received into station. Courier delivery services only available for customers that can be reached via phone. Otherwise
held at station with OH FM DSTER scan. Outbound: Pickup services available. Gaziantep & Kahramanmaras cities, ADAGAZ
station: Service Point Status: Gaziantep Service Point is open, service is available, Kahramanmaras Service Point
remains closed. Inbound: Shipments will be forwarded from ADA-ADA to ADA-GAZ following contingency connection
with delays. Courier delivery services only available for customers that can be reached via phone Outbound: Pickup
Service is available if booking is received. Perishable content such as WMX Dry ice will not be accepted. If any Outbound
material is accepted, it will suffer uncertain delays.
Malatya city ADA-MLX station: Service Point Status: Service Point is open. Inbound: Shipments will be forwarded from
ESB-KAY to ADA-MLX via road following contingency connection with delays of 1 or 2 days. Courier delivery services
only available for customers that can be reached via phone Outbound: Shipments will be forwarded from ADA-MLX to
ESB-KAY via road following contingency connection with delays of 1 or 2 days. Pickup Service is available if booking is
received. Perishable content such as WMX Dry ice will not be accepted. Surrounding Agent stations: Sanliurfa city ADAURF
service is available, Hatay city ADA-HTY service re opened, Iskenderun city ADA-ISD service has reopened as of
Postcodes concerned: Gaziantep postcodes 27xxxKahramanmaras postcodes 46xxxMalatya postcodes 44xxxHatay &
Iskenderun 31xxxAdana 01xxxMersin 33xxx
We have resumed limited shipping services in select locations of Ukraine. As we operate under elevated risk, additional
charges may apply.
Domestic and inbound services to Russia have been suspended, no shipments accepted until further notice.
Full services suspension
6thApril: Canary Islands (The), Denmark, Faroe Islands, Greenland, Iceland, Israel, Norway
4thApril: Korea (The D.P.R Of North K.), Taiwan
5thApril: China (Peoples Republic), Hong Kong, Macau, Sri Lanka, Taiwan
6thApril: Mongolia, Philippines (The), Thailand
30thMarch: Trinidad and Tobago
31stMarch: Micronesia( Federated States of)
5thApril: El Salvador, Guatemala, Honduras
6thApril: Argentina, Colombia, Costa Rica, Dominican Republic, El Salvador, Guatemala, Honduras, Mexico, Nicaragua,
Paraguay, Peru, Uruguay, Venezuela
Sub Saharan Africa:
Central African Republic:
DHL Service of DOX only to Central African Republic will resume on Tuesday 31stJanuary.
WPX/DOX out of Central African Republic is still suspended.
29thMarch: Central African Republic, Madagascar
3rdApril: Angola, Guinea Republic
4thApril: Angola, Senegal
Middle East and North Africa:
Due to volatile situation in Afghanistan, DHL have been forced to suspend all the service effective from 15thAugust
2ndApril: Iran, Syria
Countries not served & high risk sanctioned Countries:
Countries Not Served:
•British Indian Ocean Territory
•French Southern Territories
•Heard & McDonald Islands
•Saint Pierre & Miquelon
•Tristan Da Cunha
•US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll,
High Risk Sanctioned Countries:
All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and will undergo 100%
•Iran (Islamic Republic Of)
•Korea, The D.P.R Of (North Korea)
•Israel –Jordan-Lane is temporarily suspended.