Global Service Update 29th Novemb ...

Europe:

Operational Update:

Public Holiday:

28th November: Albania
29th November: Albania
30th November: Albania, Romania
1st December: Kazakhstan, Portugal, Romania

Americas:

Operational Update:

Public Holiday:

26th November: Palau, Turks and Caicos Islands, Martinique, Guadeloupe
29th November: Costa Rica, Panama
30th November: Barbados

Asia Pacific:

Operational update:

Solomon islands is on lockdown since 24 Nov till further notice. No pick-up and delivery services will
be performed during this period within Solomon Islands.

China Operations Pickup & Delivery:
Please be informed that there will be 3-5 transit days delay expected for outbound materials from
East and South of China until further notice. We will continue to keep you updated of any change to
the transit time. As of Monday November 8th until Sunday November 28th
, the temporary weight
limit restriction of 100kg per pick up (customer collection) per day will be increased to 300 kg per
pick up (customer collection) per day from China and Hong Kong to all destinations.

Beijing City (PEK-NOC)
Pick up and delivery service has been suspended in partial area of postcode 100096, 100193,
100083 until further notice.

Chengdu City, Sichuan Province (CTU-CDX)
Pick up and delivery service has been suspended in partial area of postcode 618000 and 618300
until further notice.

Dalian City (DLC-DLW)
Pick up and delivery capacity are limited until further notice.

Nanjing City, Jiangsu Province (PVG-NKG)
Due to COVID-19 cases service delays expected in post codes 200012/211039/210041/210022

Shangrao City, Jiangxi Province (HAK- KHN)
Pick up and Delivery service has been suspended under postcode 334000-334009 until 28th Nov

Public Holiday:
26th November: Mongolia
28th November: Myanmar, Timor Leste
29th November: Myanmar, Vanuata
30th November: Philippines (The)
2nd December: Korea (The D.P.R Of North K.), Lao Peoples Democratic Republic, Mongolia

Sub Saharan Africa:

Operational Update:

Pickup and delivery services in Sudan remain suspended in light of the security situation. Domestic services
recommenced on 10 November. International services to and from Sudan remain suspended

Public Holiday:
28th November: Chad, Congo
29th November: Chad, Liberia
1st December: Central African Republic, Chad
3rd December: Ghana

Middle East and North Africa

Operational Update:

Afghanistan: Due to volatile situation in Afghanistan, DHL have been forced to suspend all the
service effective from 15th August 2021.

Public Holiday:
28th November: Oman, Mauritania
28th November: Oman
30th November: Yemen (Republic of)
1st December: United Arab Emirates
2nd December: United Arab Emirates
3rd December: United Arab Emirates

Countries not served and high risk sanctioned Countries:

Countries Not Served:
•Ascension
•Bovet Island
•British Indian Ocean Territory
•French Southern Territories
•Heard & McDonald Islands
•Pitcairn
•Saint Pierre & Miquelon
•Tajikistan
•Tristan Da Cunha
•US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll, Wake Is)
•Western Sahara

High Risk Sanctioned Countries:
All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and will undergo 100%
inspection
•Crimea
•Cuba
•Iran (Islamic Republic Of)
•Korea, The D.P.R Of (North Korea)
•Syria

Additional Updates:
•Israel –Jordan-Lane is temporarily suspended