Global Service Update 5th May 202 ...

Europe:
Operational Update:
Ukraine:
Due to closure of Ukrainian airspace, our flight operations to and from Ukraine are suspended.
Therefore, we have temporarily suspended the acceptance of DHL shipments to and from Ukraine.
Russia:
Domestic and Inbound services to Russia have been suspended, no shipments accepted until further
notice.
Belarus:
Full Services suspension.
France:
Due to 4 Day Dunkirk Cycling race (03/05 – 08/05) in the Nord-Pas de Calais region of northern
France – There will be subsequent road closures & traffic build up – delay expected.
Public Holiday:
5th May: Kyrgyzstan, Israel, Netherlands (The), Uzbekistan
6th May: Kyrgyzstan, Bulgaria
8th May: Czech Republic (The), Slovakia, France
9th May: Azerbaijan, Belarus, Kyrgyzstan, Tajikistan, Ukraine, Kosovo, Luxembourg, Guernsey, Jersey,
Moldova (Republic Of), Russian Federation (The), Georgia, Uzbekistan, Armenia
10th May: Russian Federation (The), Kazakhstan
12th May: Georgia

Americas:
Operational Update:
5th May: Guyana (British), Palau
8th May: French Guyana, Guadeloupe, Martinique, St. Barthelemy
10th May: Micronesia (Federated State Of), El Salvador

Asia Pacific:
Operational Update:
China
China cities suspensions and restrictions are evolving rapidly on a daily basis with multiple changes. Our
China team has released a new site to ensure all service suspensions are updated on this site. This ensures all
customers are kept up to date of the changes. Kindly refer to this hyperlink for the latest DHL China service
impact. (In case of any clarification, please contact your account manager)
https://www.5idhl.com/#/HolidayInquiryService
It is recommended to use Microsoft Edge or Google Chrome when accessing to allow it to be translated to
English
Global Pick-up Suspension for below cities remains:
Shaoguan, Xizang, Maoming
Operational Update:
From Rest of World into East China
In our previous updates we already confirmed how we resumed our document services (DOX product) into
Shanghai (SHA), Zhejiang Area (HGH) and Jiangsu and Anhui Area (SZV, PVG).
And as of Monday May 2nd, 2022, the suspension of our non-doc services will be lifted. As of this date we will
resume our non-document services with the only condition of a temporary limitation of 30 kg per piece. There is no shipment weight or customer weight restriction.
From East China to Rest of World
As of Monday May 2nd the current temporary weight limit restriction of 30 kg per pick up (customer
collection) per day from Shanghai (SHA), Zhejiang Area (HGH) and Jiangsu and Anhui Area (SZV, PVG) to rest of
world will be increased to 70 kg per pick up (customer collection) per day.
By latest on Friday May 13th, there will be an update on the above services again.
South Korea to Beijing:
As per local authority, pick-up and delivery service for shipments originated from South Korea to Beijing have
been temporarily suspended since 7th April.
Vanuatu:
Please expect pick-up and delivery services may be delayed due to the shorten of operating hours from
0800hrs – 1300hrs Monday to Friday.