Europe:
Operational Update:
Turkey and Syria:
Multiple earthquakes striking in the South-East region. The situation is currently being assessed, please expect
service delays into Turkey and Syria.
Adana & Mersin cities, ADA-ADA station:Service Point status:Service Point is open.Inbound:Shipments can be
received into station. Courier delivery services only available for customers that can be reached via phone.
Otherwise held at station with OH FM DSTER scan.Outbound:Pickup services available.Gaziantep &
Kahramanmarascities, ADA-GAZ station:Service Point Status:Gaziantep Service Point is open, service is
available, KahramanmarasService Point remains closed.Inbound:Shipments will be forwarded from ADA-ADA
to ADA-GAZ following contingency connection with delays.Courier delivery services only available for
customers that can be reached via phoneOutbound:Pickup Service is available if booking is
received.Perishable content such as WMX Dry ice will not be accepted.If any Outbound material osaccepted,
it will suffer uncertain delays.
Malatya city ADA-MLX station:Service Point Status: Service Point is open.Inbound: Shipments will be
forwarded from ESB-KAY to ADA-MLX via road following contingency connection with delays of 1 or 2
days.Courier delivery services only available for customers that can be reached via phoneOutbound:
Shipments will be forwarded from ADA-MLX to ESB-KAY via road following contingency connection with
delays of 1 or 2 days.Pickup Service is available if booking is received.Perishable content such as WMX Dry ice
will not be accepted.Surrounding Agent stations:Sanliurfa city ADA-URF service is available, Hataycity ADAHTY service re opened, Iskenderun city ADA-ISD service has reopened as of 28/02.
Postcodes concerned:Gaziantep postcodes 27xxxKahramanmaraspostcodes 46xxxMalatya postcodes
44xxxHatay& Iskenderun 31xxxAdana 01xxxMersin 33xxx
Ukraine:
We have resumed limited shipping services in select locations of Ukraine. As we operate under elevated risk,
additional charges may apply.
Russia:
Domestic and inbound services to Russia have been suspended, no shipments accepted until further notice.
Belarus:
Full services suspension.
France:
Civil servantsunions organize a national strike action in France March 7th to March 9th, 2023.
Representative unions among air traffic controllers support this national call for strike on following 2 Days:
7th March and 8th March. Delays Expected
Public Holiday:
8thMarch: Armenia, Georgia, Kyrgyzstan, Moldova ( Republic of ), Azerbaijan, Uzbekistan, Turkmenistan,
Tajikistan, Kazakhstan, Russian Federation, Ukraine
11thMarch: Lithuania
Americas:
Public Holiday:
6thMarch: Guam, Virgin Islands, Belize
8thMarch: Micronesia (Federated States of)
13thMarch: Turks and Caicos Islands
Asia Pacific:
Operational Update:
Vanuatu:
The office is closed for today Friday 3rd March 2023 due to Tropical Cyclone Judy.
No pickup and delivery services will be performed during this transit, as DHL office will be officially closed for
business.
Normal business activities will resume on Tuesday 7th March,2023, please expect delays due to aftermath
of damages due to last week’s Cyclone.
Public Holiday:
6thMarch: Vanuatu, Nepal, Thailand, Sri Lanka
7thMarch: Suriname
8thMarch: Lao Peoples Democratic Republic, Mongolia, Nauru (Republic of), Cambodia, Kiribati, Nepal,
Korea ( The D.P.R of North K), Bangladesh
13thMarch: Tuvalu
Sub Saharan Africa:
Operational Update:
Central African Republic:
DHL Service of DOX only to Central African Republic will resume on Tuesday 31stJanuary.
WPX/DOX out of Central African Republic is still suspended.
Public Holiday:
6thMarch: Ghana
8thMarch: Angola, Burkina Faso, Eritrea, Guinea –Bissau, Sierra Leone, Chad, Uganda, Zambia, Madagascar,
Liberia
11thMarch: Lesotho
12thMarch: Mauritius, Zambia
13thMarch: Zambia
Middle East and North Africa:
Operational Update:
Afghanistan:
Due to volatilesituation in Afghanistan, DHL have been forced to suspend all the service effective from
15thAugust 2021.
Public Holiday:
8thMarch: Iran (Islamic Republic of)
Countries not served & high risk sanctioned Countries:
Countries Not Served:
•Ascension
•Bovet Island
•British Indian Ocean Territory
•French Southern Territories
•Heard & McDonald Islands
•Pitcairn
•Saint Pierre & Miquelon
•Tajikistan
•Tristan Da Cunha
•US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll,
Wake Is)
•Western Sahara
High Risk Sanctioned Countries:
All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and will undergo 100%
inspection
•Crimea
•Cuba
•Iran (Islamic Republic Of)
•Korea, The D.P.R Of (North Korea)
•Syria
Additional Updates:
•Israel –Jordan-Lane is temporarily suspended.