Global Service Update 9th October ...


Operational Update:
Public Holiday:
9th October: American Samoa, Bahamas, Belize, Canada, Chile, Commonwealth No. Mariana Islands,
Ecuador, Puerto Rico, St Barthelemy, St Maarten, Turks and Caicos Islands, Virgin Islands
10th October: Cuba, Curacao, Suriname
12th October: Brazil, Venezuela
13th October: Argentina
15th October: French Guyana
16th October: Argentina, Colombia, Jamaica, Uruguay, Virgin Islands (British)
17th October: Haiti
19th October: Grenada
20th October: Guatemala
24th October: Federated States of Micronesia, Palau, Suriname
25th October: Grenada
27th October: Chile, St. Vincent

Asia Pacific:

Operational Update:
Hong Kong and Macau
Due to typhoon in HK and Macau areas, the Pickup and Delivery Service, was suspended for Hong
Kong and Macau on 09 Oct (Monday) AM. Pickup and delivery service in afternoon of 09 OCT
resumes. Please note there may have impact on delivery due to bad weather.

Public Holiday:
9th October: Taiwan, South Korea, Samoa, Japan
10th October: Taiwan, North, Fiji
13th October: Cambodia, Thailand
14th October: Cambodia
15th October: Cambodia, Nepal
17th October: Maldives
19th October: Niue
20th October: Niue
21st October: Nepal
22nd October: Nepal
23rd October: Hong Kong, Macao, Nepal, New Zealand, Niue, Thailand
24th October: Bangladesh, Bhutan, Nepal
25th October: Nepal
26th October: Cook Islands, Nauru


Operational Update:
Due to military escalation in Gaza strip, some cities are suspended from service (Pickup and Delivery)
or have partial service. Note that the suspension is for the cities near Gaza strip.
We have resumed limited shipping services in select locations of Ukraine. As we operate under
elevated risk, additional charges may apply.
Domestic and inbound services to Russia have been suspended, no shipments accepted until further
Full services suspension
Public Holiday:
11th October: Kosovo, North Macedonia
12th October: Andorra, Canary Islands, Spain
14th October: Georgia
16th October: Ukraine
23rd October: Georgia, Hungary, North Macedonia
24th October: Kosovo
25th October: Kazakhstan
26th October: Austria
28th October: Cyprus, Czech Republic, Greece
29th October: Turkey

Middle East & North Africa:

Operational Update:
Due to an earthquake striking the Marrakesh region of Morocco, please expect service impact within
the affected region.
Due to volatile situation in Afghanistan, DHL have been forced to suspend all the service effective
from 15th August 2021.
Public Holiday:
14th October: Yemen
15th October: Tunisia
23rd October: Libya

Sub Saharan Africa:

Operational Update:
Due to Civil unrest in Sudan, Service has been suspended for both inbound and outbound for Sudan.
Central African Republic:
DHL Service only DOX to Central African Republic, WPX/DOX out of Central African Republic is still
Public Holiday:
9th October: Uganda
10th October: Kenya
12th October: Guinea-Equatorial
13th October: Burundi
14th October: Tanzania
15th October: Malawi
16th October: Malawi
18th October: Zambia
20th October: Kenya
21st October: Burundi
24th October: Zambia

Countries Not Served: 

• Ascension
• Bovet Island
• British Indian Ocean Territory
• French Southern Territories
• Heard & McDonald Islands
• Pitcairn
• Saint Pierre & Miquelon
• Tristan Da Cunha
• US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway
Atoll, Palmyra Atoll, Wake Is)
• Western Sahara

High Risk Sanctioned Countries:
All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and
will undergo 100% inspection
• Crimea
• Cuba
• Iran (Islamic Republic Of) – Only Diplomatic shipments accepted and shipping accounts must be
pre-approved by DHL Express Legal & Compliance Team.
• Korea, The D.P.R Of (North Korea)
• Syria