Global Service Update December 15 ...


Operational Update:

Public Holidays:

16thDecember: Kazakhstan

17thDecember: Kazakhstan

18thDecember: Kazakhstan

19thDecember: Kazakhstan


Operational Update:

United States of America: Due to winter storm Gail, service impact expected.

Venezuela: Service to and from Maracaibo and Puerto Ordaz has been suspended until further

Public Holidays:

15th December: St. Eustatius

21st December: Anguilla

Sub Saharan Africa:

Operational Update:

Eritrea: Servicesuspended until further notice

Sao Tome and PrincipeOutbound service suspended until further notice

Mali: National Union of Workers of Mali strike (Non DHL) has launched a five day strike effective from 14thDecember,. Customs imports and export processes have been suspended, until after the strike.

Public Holidays:

15thDecember: Guinea Republic

16thDecember: South Africa

18thDecember: Niger

20thDecember: Reunion (Island Of)

21stDecember: Sao Tome and Principe

22ndDecember: Zimbabwe

Asia Pacific:

India: 1.The Indian Government has extended the lockdown until 30thNovember 2020. DHL remains operational in all major cities in India. 2.DHL India is currently serving over 7,000 post codes for different products. Services in these post codes will remain open to both India Billed and Network Billed customers who are operational as per applicable government guidelines. Pick up can happen globally for these post codes into India. The services will also be available for Diplomatic Mail. Services outside these post codes stay suspended until further notice 3.Please note that some delays may still be expected in some locations.

The Philippines: The government has extended the lockdown until 30thNovember 2020. DHL will remain operational all throughout this period. Pick-ups and deliveries will be done when DHL can access the area or when consignees confirm availability to receive shipments.

Sri Lanka: The government has imposed a curfew for certain cities. DHL is still operational with some delays expected.

Public Holidays:

16thDecember: Bangladesh

17thDecember: Bhutan

21stDecember: Macao

22ndDecember: Macao

Middle East and North Africa:

Operational Update:

Public Holidays:

16thDecember: Bahrain

17thDecember: Bahrain

18thDecember: Qatar

Countries Not Served:


•Bovet Island

•British Indian Ocean Territory

•French Southern Territories

•Heard & McDonald Islands


•Saint Pierre & Miquelon


•Tristan Da Cunha

•US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll, Wake Is)

•Western Sahara

High Risk Sanctioned Countries:

All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and will undergo 100% inspection



•Iran (Islamic Republic Of)

•Korea, The D.P.R Of (North Korea)

Additional Updates:

•Israel –Jordan-Lane is temporarily suspended.