Global Service Update December 7t ...


Operational Update:

Public Holidays:

7thDecember: Canary Islands (The)

8thDecember: Albania, Andorra, Austria, Canary Islands (The), Falkland Islands, Italy, Kosovo, Liechtenstein, Malta, Monaco, North Macedonia, Portugal, San Marino, Spain, Uzbekistan

12thDecember: Turkmenistan

13thDecember: Malta


Operational Update:

Public Holidays:

7th December: Argentina

Sub Saharan Africa:

Operational Update:

Eritrea: Servicesuspended until further notice

Sao Tome and PrincipeOutbound service suspended until further notice

Public Holidays:

8thDecember: Guinea-Equatorial, Seychelles

9thDecember: Guinea-Equatorial, Tanzania

10thDecember: Namibia

11thDecember: Burkina Faso

12thDecember: Kenya

Asia Pacific:

India: 1.The Indian Government has extended the lockdown until 30thNovember 2020. DHL remains operational in all major cities in India. 2.DHL India is currently serving over 7,000 post codes for different products. Services in these post codes will remain open to both India Billed and Network Billed customers who are operational as per applicable government guidelines. Pick up can happen globally for these post codes into India. The services will also be available for Diplomatic Mail. Services outside these post codes stay suspended until further notice 3.Please note that some delays may still be expected in some locations.

The Philippines: The government has extended the lockdown until 30thNovember 2020. DHL will remain operational all throughout this period. Pick-ups and deliveries will be done when DHL can access the area or when consignees confirm availability to receive shipments.

Sri Lanka: The government has imposed a curfew for certain cities. DHL is still operational with some delays expected.

Public Holidays:

7thDecember: Thailand, Timor Leste, Tonga

8thDecember: Macao, Philippines (The), Timor Leste

9thDecember: Indonesia, Myanmar

10thDecember: Thailand

11thDecember: Kiribati, Thailand

Middle East and North Africa:

Operational Update:

Public Holidays:

10thDecember: Iraq

Countries Not Served:


•Bovet Island

•British Indian Ocean Territory

•French Southern Territories

•Heard & McDonald Islands


•Saint Pierre & Miquelon


•Tristan Da Cunha

•US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll, Wake Is)

•Western Sahara

High Risk Sanctioned Countries:

All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and will undergo 100% inspection



•Iran (Islamic Republic Of)

•Korea, The D.P.R Of (North Korea)

Additional Updates:

•Israel –Jordan-Lane is temporarily suspended.