Global Service Update February 12 ...


Operational Update:

Severe snow storms across Europe. Potential service delays.
Guernsey: The local government has put the island into a lockdown for a minimum
of two weeks effective from 24th January. DHL is still operational, however service
delays are expected due to a change in airport operating hours impacting DHL

Public Holiday:

15thFebruary: Serbia (Republic of)
16thFebruary: Liechtenstein, Lithuania, Serbia (Republic of)
17th February:Kosovo

Operational Update:

Barbados: Country is on a 2 week national lockdown until 18th February. DHL are only allowed to deliver to essential services and medical equipment during this time.

United States of America: Due to winter storm, service impact expected across the Midwest of the country.

Public Holiday:

12th February: Barbados, Montserrat, Suriname
13th February: Panama
15th February: American Samoa, Argentina, Aruba, Bolivia, Commonwealth No. Mariana Islands,
Curacao, Dominica, Ecuador, French Guyana, Grenada, Haiti, Martinique, Panama, St. Barthelemy,
Trinidad and Tobago, Uruguay, Venezuela
16th February: Argentina, Barbados, Bolivia, Brazil, Ecuador, French Guyana, Grenada, Guadeloupe,
Haiti, Martinique, Montserrat, Panama, St. Barthelemy, Trinidad and Tobago, Uruguay, Venezuela
17th February: Barbados, Cayman Islands, French Guyana, Guadeloupe, Haiti, Jamaica, Martinique,
Montserrat, St. Barthelemy
18th February: Montserrat
19th February: Montserrat

Asia Pacific:

Operational update:


Due to out of control bushfire burning in western Australia, service delays expected in the following postcodes: 6055, 6056, 6063, 6069, 6073, 6082, 6083, 6084, 6401, 6558, 6560.


Service has resumedin the majority of the area. For the following postcodes, service remains suspended:

-GaochengDist: 052160-052167

-NangongArea: 055750-055754

-LuanchengDist: 051430, 051400

-ZhengdingArea: 050800,050801

-XinleArea: 050700-050709

Timor-Leste: All inbound shipments are temporarily suspended until further notice.

India:The Indian Government has extended the lockdown until 28thFebruary2021. DHL remains operational in all major cities in India.

Countries should check for serviceability through DHL Capacity Tool / MyDHL. Please note that some delays may still be expected in some locations.

Myanmar:Service has resumed but service delays are expected.

The Philippines:

 The government has extended the lockdown until 28thFebruary 2021.

DHL will remain operational all throughout this period. Pick-ups and deliveries will be done when DHL can access the area or when consignees confirm availability to receive shipments.

Sri Lanka:The government has imposed a curfew for certain cities. DHL is still operational with some delays expected.

Vietnam: Due to anincreasing number of COVID 19 cases, the government has decided to place Chi Linh City in Hai Duong province under lockdown. Service has been suspended until further notice.

Public Holiday:

12thFebruary: Bhutan, Brunei, China (Peoples Republic), Hong Kong, Indonesia, Korea (Republic Of South K.), Macao, Malaysia, Mongolia, Myanmar, Philippines (The), Singapore, Taiwan, Thailand, Vietnam
13thFebruary:Bhutan, China (Peoples Republic), Hong Kong, Korea (Republic Of South K.), Macao, Malaysia, Mongolia, Myanmar, Singapore, Taiwan, Vietnam
14thFebruary: China (Peoples Republic), Mongolia, Vietnam
15thFebruary: China (Peoples Republic), Hong Kong, Macao, Taiwan, Vietnam
16thFebruary: China (Peoples Republic), Korea (The D.P.R Of North K.), Taiwan, Vietnam
17thFebruary: China (Peoples Republic), Korea (The D.P.R Of North K.), Myanmar
18thFebruary: Myanmar
19thFebruary: Myanmar
20thFebruary: Myanmar
21stFebruary: Bangladesh, Myanmar, Vanuatu

Sub Saharan Africa:

Operational Update:

Sao Tome and Principe: Outbound service suspended until
further notice.

Public Holiday:

12thFebruary: Mauritius
16thFebruary: Angola, Guinea-Bissau, Uganda
18thFebruary: Gambia, Sierra Leone
21stFebruary: Zimbabwe

Middle East and North Africa

Public Holiday:

15thFebruary: Afghanistan, Lebanon

17thFebruary: Libya

Countries not served and high risk sanctioned Countries:

Countries Not Served:
•Bovet Island
•British Indian Ocean Territory
•French Southern Territories
•Heard & McDonald Islands
•Saint Pierre & Miquelon
•Tristan Da Cunha
•US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll,
Wake Is)
•Western Sahara

High Risk Sanctioned Countries:
All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and will undergo 100%
•Iran (Islamic Republic Of)
•Korea, The D.P.R Of (North Korea)

Additional Updates:
•Israel –Jordan-Lane is temporarily suspended.