Global Service Update March 18th


Operational Update:
Guernsey: The local government has put the island into a lockdown for a minimum
of two weeks effective from 24th January. DHL is still operational, however service
delays are expected due to a change in airport operating hours impacting DHL

Public Holiday:

19thMarch: Liechtenstein, Malta
20th March: Azerbaijan
21stMarch: Azerbaijan, Kazakhstan, Kyrgyzstan, Turkmenistan, Uzbekistan
22March: Albania, Azerbeijan, Kazakstan, Turkmenistan
23 March: Azerbaijan, Kazakhstan
24 March: Iran, Azerbaijan, Kazakhstan
25 March: Cyprus, Greece


Public Holiday:

18th March: Aruba
22nd March: Colombia
24th March: Argentina, Commonwealth no. Mariana Islands

Asia Pacific:

Operational update:

Christmas Island: Pickup and delivery service is temporary suspended in Christmas Island until further notice.


The Indian Government has extended the lockdown until 31stMarch 2021. DHL remains operational in all major cities in India.

Countries should check for serviceability through DHL Capacity Tool / MyDHL. Please note that some delays may still be expected in some locations.

Myanmar:For the safety of our customers and employees, we will be temporarily suspending operations to and from Myanmar from 6th March until the end of the month.
Service for documents will resume to and from Myanmar from 22nd March, WPX service is still suspended. Expected transit times have been expended to 14 days from pick up date.

The Philippines: The government has extended the lockdown until further31stMarch 2021.

DHL will remain operational all throughout this period. Pick-ups and deliveries will be done when DHL can access the area or when consignees confirm availability to receive shipments.

Sri LankaThe government has imposed a curfew for certain cities. DHL is still operational with some delays expected.

Timor-Leste: All inbound shipments are temporarily suspended until further notice.

Vietnam: The government has put Hai Duong province under quarantine due to raising COVID 19 cases. Pickups and deliveries will continue, except in locations where the government has implemented a lockdown. Shipments will remain in the local service centre, until area is accessible.

Public Holiday:

20thMarch: Japan
23 March: Pakistan
24 March: Iran

Sub Saharan Africa:

Operational Update:

Equatorial GuineaDue to an explosion that place in the military barracks of Nkuan-Ntomaon 7th March 2021. All services in Bata have been suspended and until further notice.

Senegal: Due to public demonstrations, and security risks, pick ups and deliveries have been suspended until further notice.

Public Holiday:

18thMarch: Comoros
21stMarch: Namibia, South Africa
22ndMarch: Namibia, South Africa
23rdMarch: Angola, South Africa

Middle East and North Africa

Public Holiday:

20thMarch: Iran (Islamic Republic of), Tunisia
21stMarch: Afghanistan, Iran (Islamic Republic of), Iraq, Syria
22ndMarch: Afghanistan, Iran (Islamic Republic of),
23rdMarch: Israel
25 March: Lebanon

Countries not served and high risk sanctioned Countries:

Countries Not Served:
•Bovet Island
•British Indian Ocean Territory
•French Southern Territories
•Heard & McDonald Islands
•Saint Pierre & Miquelon
•Tristan Da Cunha
•US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll,
Wake Is)
•Western Sahara

High Risk Sanctioned Countries:
All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and will undergo 100%
•Iran (Islamic Republic Of)
•Korea, The D.P.R Of (North Korea)

Additional Updates:
•Israel –Jordan-Lane is temporarily suspended.