Global Service Update November 18 ...


Operational Update:

Public Holidays:

18thNovember: Croatia, Latvia

19thNovember: Monaco

25thNovember: Bosnia and Herzegovina

Asia Pacific:

India: 1.The Indian Government has extended the lockdown until 30thNovember 2020. DHL remains operational in all major cities in India. 2.DHL India is currently serving over 7,000 post codes for different products. Services in these post codes will remain open to both India Billed and Network Billed customers who are operational as per applicable government guidelines. Pick up can happen globally for these post codes into India. The services will also be available for Diplomatic Mail. Services outside these post codes stay suspended until further notice 3.Please note that some delays may still be expected in some locations.

The Philippines: The government has extended the lockdown until 30thNovember 2020. DHL will remain operational all throughout this period. Pick-ups and deliveries will be done when DHL can access the area or when consignees confirm availability to receive shipments.

Sri Lanka: The government has imposed a curfew for certain cities. DHL is still operational with some delays expected.

Public Holidays:

17th November: Nepal

23rd November: Japan

Middle East and North Africa:

Operational Update:

Public Holidays:

18thNovember: Morocco

19thNovember: Oman

25thNovember: Oman


Operational Update:

Cuba: Service has been temporarily suspended.
Honduras: Due to the severe impact cause by hurricane Eta, pick up and deliveries have been suspended in San Pedro Sula until further notice. Pick up and deliveries in Tegucigalpa are operational, but with limited coverage due to inaccessible roadways and floods.

Public Holidays:

18th November: Haiti

19th November: Belize

25th November: Suriname

Sub Saharan Africa:

Operational Update:

Sao Tome and PrincipeOutbound service suspended until further notice

Public Holidays:

No holidays to report

Countries Not Served:


•Bovet Island

•British Indian Ocean Territory

•French Southern Territories

•Heard & McDonald Islands


•Saint Pierre & Miquelon


•Tristan Da Cunha

•US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll, Wake Is)

•Western Sahara

High Risk Sanctioned Countries:

All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and will undergo 100% inspection



•Iran (Islamic Republic Of)

•Korea, The D.P.R Of (North Korea)

Additional Updates:

•Israel –Jordan-Lane is temporarily suspended.