Global Service Update October 19t ...

Europe:

Operational Update:Northern Cyprus: Service is suspended until further notice
Public Holidays:

23rdOctober: Hungary, Kosovo, North Macedonia
26thOctober: Austria, Ireland (Republic Of)

Asia Pacific:

Australia:The state of Victoria has implemented a Stage 4 lockdown in the state. A citywide curfew in Melbourne has been implemented from 8pm to 5am every day. DHL is still operational though there may be service delays.

China: Temporary Suspension of Pick-ups from mainlandChina into India: Temporary suspension for all nondocument shipments until further notice. Documents service has resumed.

India: 1.The Indian Government has extended the lockdown until 31stOctober 2020. DHL remains operational in all major cities in India.

1.DHL India is currently serving over 7,000 post codes for different products. Services in these post codes will remain open to both India Billed and Network Billed customers who are operational as per applicable government guidelines. Pick up can happen globally for these post codes into India. The services will also be available for Diplomatic Mail. Services outside these post codes stay suspended until further notice 2.Please note that some delays may still be expected in some locations.

The Philippines: The government has extended the lockdown until 31stOctober 2020. DHL will remain operational all throughout this period. Pick-ups and deliveries will be done when DHL can access the area or when consignees confirm availability to receive shipments.

Sri Lanka: The governmenthas imposed a curfew in Bemulla, Divulapitiya, Dompe, Gampaha, Ganemulla, JaEla, Minuwangoda, Mirigama, Nittambuwa, Pallewela, Pugoda, Seeduwa, Veyangoda, Yakkala. No pick-ups
or deliveries until further notice. No service impact in any other cities.

Public Holidays:

13thOctober: Nepal, Thailand 14thOctober: Nepal 15thOctober: Cambodia, Nepal 18thOctober: Maldives 19thOctober: Niue 20thOctober: Nepal, Niue

Middle East and North Africa:

Public Holidays:23rdOctober: Libya 25thOctober: Iran (Islamic Republic of)

Americas:

Operational Update:

Cuba: Service has been temporarily suspended. Venezuela: Due to fuel shortages, potential service impact in Barquisimeto, Maracay and Valencia.

Public Holidays:

19th October: Jamaica 21st October: Virgin Islands (British) 23rd October: Micronesia (Federated States Of), Palau 24th October: Micronesia (Federated States Of), Palau
26th October: Grenada

Sub Saharan Africa:

Operational Update:

Sao Tome and Principe: Outbound service suspended until further notice

Public Holidays:

20thOctober: Kenya 21stOctober: Burundi
24thOctober: Zambia

Countries Not Served:

•Ascension •Bovet Island •British Indian Ocean Territory •French Southern Territories •Heard & McDonald Islands •Pitcairn •Saint Pierre & Miquelon •Tajikistan •Tristan Da Cunha •US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll, Wake Is) •Western Sahara

High Risk Sanctioned Countries:

•Crimea •Cuba •Iran (Islamic Republic Of) •Korea, The D.P.R Of (North Korea) •Syria
Additional Updates:

•Israel –Jordan-Lane is temporarily suspended.