Global Service Update October 21s ...


Operational Update:

Northern Cyprus: Services suspended until 22ndOctober.

Public Holidays:

23rdOctober: Hungary, Kosovo, North Macedonia
26thOctober: Austria, Ireland (Republic Of)

Asia Pacific:

Australia: The state of Victoria has implemented a Stage 4 lockdown in the state. A citywide curfew in Melbourne has been implemented from 8pm to 5am every day. DHL is still operational though there may be service delays.

China: Temporary Suspension of Pick-ups from mainland China into

India: Temporary suspension for all nondocument shipments until further notice. Documents service has resumed. India: 1.The Indian Government has extended the lockdown until 31stOctober 2020. DHL remains operational in all major cities in India.

1.DHL India is currently serving over 7,000 post codes for different products. Services in these post codes will remain open to both India Billed and Network Billed customers who are operational as per applicable government guidelines. Pick up can happen globally for these post codes into India. The services will also be available for Diplomatic Mail. Services outside these post codes stay suspended until further notice 2.Please note that some delays may still be expected in some locations.

The Philippines: The government has extended the lockdown until 31stOctober 2020. DHL will remain operational all throughout this period. Pick-ups and deliveries will be done when DHL can access the area or when consignees confirm availability to receive shipments.

Sri Lanka: The government has imposed a curfew in Bemulla, Divulapitiya, Dompe, Gampaha, Ganemulla, JaEla, Minuwangoda, Mirigama, Nittambuwa, Pallewela, Pugoda, Seeduwa, Veyangoda, Yakkala. No pick-ups
or deliveries until further notice. No service impact in any other cities.

Public Holidays:

20thOctober: Nepal, Niue

21stOctober: Nepal

22ndOctober: Nepal

23rdOctober: Nepal, Thailand

24thOctober: Nepal 25thOctober: Nepal

26thOctober: Bangladesh, Bhutan, Cook Islands, Hong Kong, Macao, Nauru (Republic Of), Nepal, New Zealand, Niue

27thOctober: Nepal

Middle East and North Africa:

Public Holidays:

23rdOctober: Libya

25thOctober: Iran (Islamic Republic of)


Operational Update:

Cuba: Service has been temporarily suspended.

Venezuela: Due to fuel shortages, potential service impact in Barquisimeto, Maracay and Valencia.

Public Holidays:

20th October: Guatemala

21st October: Virgin Islands (British)

23rd October: Micronesia (Federated States Of), Palau 2

4th October: Micronesia (Federated States Of), Palau

26th October: Grenada

27th October: St. Vincent

Sub Saharan Africa:

Operational Update:

Sao Tome and Principe: Outbound service suspended until further notice.

Public Holidays:

20thOctober: Kenya

21stOctober: Burundi

24thOctober: Zambia

Countries Not Served:


•Bovet Island

•British Indian Ocean Territory

•French Southern Territories

•Heard & McDonald Islands


•Saint Pierre & Miquelon


•Tristan Da Cunha

•US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll, Wake Is)

•Western Sahara

High Risk Sanctioned Countries:

All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and will undergo 100% inspection



•Iran (Islamic Republic Of)

•Korea, The D.P.R Of (North Korea)

Additional Updates:

•Israel –Jordan-Lane is temporarily suspended.