Global Service Update October 30t ...

Europe:

Operational Update:

France (Nice): City centre is currently inaccessible. No pick ups or deliveries within the area

Public Holidays:

31st October: Slovenia

1st November: Austria, Belgium, Croatia, France, Hungary, Liechtenstein, Lithuania, Luxembourg, Monaco, Poland, Portugal, Slovakia, Slovenia

2nd November: Lithuania, Monaco

4th November: Russian Federation (The)

7th November: Belarus, Kyrgyzstan

8th November: Kyrgyzstan

Asia Pacific:

AustraliaThe state of Victoria has implemented a Stage 4 lockdown in the state. A citywide curfew in Melbourne has been implemented from 8pm to 5am every day. DHL is still operational though there may be service delays.

China:

Temporary Suspension of Pick-ups from mainland China into India: Temporary suspension for all non-document shipments until further notice. Documents service has resumed.

India:

1.The Indian Government has extended the lockdown until 31stOctober 2020. DHL remains operational in all major cities in India.

1.DHL India is currently serving over 7,000 post codes for different products. Services in these post codes will remain open to both India Billed and Network Billed customers who are operational as per applicable government guidelines. Pick up can happen globally for these post codes into India. The services will also be available for Diplomatic Mail. Services outside these post codes stay suspended until further notice

2.Please note that some delays may still be expected in some locations.

The Philippines: The government has extended the lockdown until 31stOctober 2020. DHL will remain operational all throughout this period. Pick-ups and deliveries will be done when DHL can access the area or when consignees confirm availability to receive shipments.

Sri Lanka: The government has imposed a curfew in Bemulla, Divulapitiya, Dompe, Gampaha, Ganemulla, Ja-Ela, Minuwangoda, Mirigama, Nittambuwa, Pallewela, Pugoda, Seeduwa, Veyangoda, Yakkala. No pick-ups or deliveries until further notice. No service impact in any other cities.

Public Holidays:

30th October: Bangladesh, Cambodia, Myanmar, Nepal, Pakistan, Sri Lanka

31st October: Cambodia, Myanmar, Nepal

1st November: Bhutan, Cambodia, Myanmar, Nepal, New Caledonia, Philippines (The), Tahiti, Timor Leste
2nd November: Cambodia, Fiji, Macao, Myanmar, Philippines (The), Timor Leste

3rd November: Japan, Maldives

4th November: Tonga

6th November: Nepal

7th November: Bhutan, Nepal

Middle East and North Africa:

Operational Update:

Iraq: Due to protests across multiple cities, service impact expected

Public Holidays:

30th October: Mauritania, Morocco

1st November: Algeria

2nd November: Lebanon

3rd November: Iran (Islamic Republic of)

6th November: Morocco

Americas:

Operational Update:

Cuba: Service has been temporarily suspended.

Venezuela: Due to fuel shortages, potential service impact in Barquisimeto, Maracay and Valencia.

Mexico and United States of America: Due to Hurricane Zeta, potential service impact

Public Holidays:

31st October: Chile

1st November: Antigua, Chile, El Salvador, French Guyana, Guadeloupe, Guatemala, Haiti, Martinique, Peru, St. Barthelemy

2nd November: Bolivia, Brazil, Colombia, Ecuador, El Salvador, Guadeloupe, Haiti, Martinique, Mexico, Uruguay

3rd November: Dominica, Ecuador, Micronesia (Federated States Of), Panama

4th November: Commonwealth No. Mariana Islands, Dominica, Honduras, Panama

5th November: Honduras, Panama

6th November: Honduras

Sub Saharan Africa:

Operational Update:

Côte D’Ivoire: Due to unrest in the run up to the country’s election on 31st October, curfews have been put into place. Pick up and deliveries have been impacted due to reduced working hours to comply with curfew hours.

Sao Tome and Principe: Outbound service suspended until further notice.

Public Holidays:

30th October: Senegal

1st November: Benin, Burundi, Cape Verde, Central African Republic, Chad, Congo, Cote D’Ivoire, Gabon, Guinea Republic, Madagascar, Mayotte, Reunion (Island Of), Senegal, Seychelles, Togo

2nd November: Angola, Mauritius

5th November: Mali

Countries Not Served:

•Ascension

•Bovet Island

•British Indian Ocean Territory

•French Southern Territories

•Heard & McDonald Islands

•Pitcairn •Saint Pierre & Miquelon

•Tajikistan

•Tristan Da Cunha

•US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll, Wake Is)

•Western Sahar

•Western Sahara

High Risk Sanctioned Countries:

All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and will undergo 100% inspection

•Crimea

•Cuba

•Iran (Islamic Republic Of)

•Korea, The D.P.R Of (North Korea)

•Syria
Additional Updates:

•Israel –Jordan-Lane is temporarily suspended.