Global Service Update September 2 ...


Operational Update: France: Tour de France 2020 route from Nice to Sisteron between 29th August until 20th September 2020. Potential service impact on route.
Public Holidays: 21stSeptember: Armenia, Malta 22ndSeptember: Bulgaria 27thSeptember: Israel, Turkmenistan 28thSeptember: Czech Republic (The), Israel, Turkmenistan

Asia Pacific:

Australia: The state of Victoria has implemented a Stage 4 lockdown in the state. A citywide curfew in Melbourne has been implemented from 8pm to 5am every day. DHL is still operational though there may be service delays. China: Temporary Suspension of Pick-ups from mainland China into India: Temporary suspension for all nondocument shipments until further notice. Documents service has resumed. India: 1.The Indian Government has extended the lockdown until 30thSeptember 2020. DHL has restarted operations in all major cities in India and all DHL gateway locations and majority of the 52 Service centres across the country and 40 cities are operational. 2.DHL India will serve an expanded list of over 7,000 post codes for different products. Services in these post codes will remain open to both India Billed and Network Billed customers who are operational as per applicable government guidelines. Pick up can happen globally for these post codes into India. The services will also be available for Diplomatic Mail. Services outside these post codes stay suspended until further notice 3.Please note that some delays may still be expected in some locations. Malaysia: The government have imposed a lockdown in the Kota Setar District of Kedah until 25thSeptember, no picks or deliveries will be completed. The Philippines: The government has extended lockdown until 30th September 2020. DHL will remain operational all throughout this period. Pick-ups and deliveries will be done when DHL can access the area or when consignees confirm availability to receive shipments.
Public Holidays: 21stSeptember: Japan, Nepal 22ndSeptember: Bhutan, Japan, 24thSeptember: Bhutan, Cambodia, New Caledonia 25thSeptember: Nepal 26thSeptember: Bhutan, Nepal 27thSeptember: Bhutan, Nepal 28thSeptember: Bhutan

Middle East and North Africa:

Public Holidays: 21stSeptember: Yemen 23rdSeptember: Saudi Arabia 26thSeptember: Yemen (Republic of)


Operational Update: Chile: Due to an ongoing national ground transportation strike (non-DHL), several roadways and city access points have been blocked throughout the south part of the country. Service impact expected. Cuba: Service has been temporarily suspended. Venezuela: Due to fuel shortages, potential service impact in Barquisimeto, Maracay and Valencia.
Public Holidays: 21st September: Belize, Bermuda 23rd September: Dominican Republic, Trinidad and Tobago 25th September: Marshall Islands, Turks and Caicos Islands 28th September: Paraguay

Sub Saharan Africa:

Public Holidays: 21stSeptember: Ghana 22ndSeptember: Mali 24thSeptember: Guinea-Bissau, South Africa 25thSeptember: Mozambique 27thSeptember: Eritrea, Ethiopia

Countries Not Served:


•Bovet Island

•British Indian Ocean Territory

•French Southern Territories •Heard & McDonald Islands


•Saint Pierre & Miquelon


•Tristan Da Cunha

•US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll, Wake Is)

•Western Sahara

High Risk Sanctioned Countries:

All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and will undergo 100% inspection



•Iran (Islamic Republic Of)

•Korea, The D.P.R Of (North Korea)


Additional Updates:

•Israel –Jordan-Lane is temporarily suspended.