Select Global Service Update 17th ...


Operational Update:
We have resumed limited shipping services in select locations of Ukraine. As we
operate under elevated risk, additional charges may apply.
Domestic and inbound services to Russia have been suspended, no shipments
accepted until further notice.
Full services suspension.
Public Holiday:
17thMay: Norway
18thMay: Turkmenistan
19thMay: Belgium, Estonia, Hungary, The Netherlands, Poland, Switzerland, Turkey
20thMay: Andorra, Austria, Belgium, Denmark, Faroe Islands, France, Germany,
Greenland, Hungary, Iceland, Liechtenstein, Luxembourg, Monaco, The Netherlands,
Norway, Switzerland.
21stMay: Montenegro
22ndMay: Montenegro
24thMay: Bulgaria, Kosovo, North Macedonia
26thMay: Georgia
27THMay: Gibraltar, Guernsey, Jersey, United Kingdom
28thMay: Armenia, Azerbaijan
30thMay: Austria, Canary Islands, Croatia, Liechtenstein, Monaco, Poland, Portugal
1stJune: Romania

Sub Saharan Africa:

Operational Update:
Due to Civil unrest in Sudan, Service has been suspended for both inbound and
outbound for Sudan.
Public Holiday:
17thMay: Democratic Republic of Congo
18thMay: Somalia, Somaliland
19thMay: Madagascar, Somalia, Somaliland
20thMay: Benin, Cameroon, Central African Republic, Congo, Cote D’Ivoire, Gabon,
Madagascar, Mayotte, Reunion Islands, Saint Helena, Senegal, Togo
21stMay: Saint Helena
24thMay: Eritrea
25thMay: Gambia, Ghana, Guinea Republic, Lesotho, Mali, Namibia, Zambia,
28thMay: Ethiopia
29thMay: South Africa
30thMay: Guinea-Equatorial, Seychelles
1stJune: Cape Verde, Kenya

Middle East and North Africa:

Operational Update:
Due to volatile situation in
Afghanistan, DHL have been forced to suspend all the service effective from 15th August
Middle East & North Africa:
Public Holiday:
22ndMay: Yemen
25thMay: Jordan
Sub Saharan Africa:

Operational Update:
Due to civil unrest in Haiti, pickup and delivery services will be suspended.
Due to National Power outage in Belize, power cuts are affecting DHL operations. Service impact expected
Flooding in the southern area of Brazil, Caxias Do Sul and Porto Alegre areas. The main roads are impassable
due to the damage to the roads, traffic and the airports closed. Service Impact expected
Public Holiday:
18thMay: Uruguay
19thMay: Bonaire, Curacao, St. Maarten
20thMay: Anguilla, Antigua, Bahamas, Barbados, Canada, Cayman Islands, Dominica, French Guyana, Grenada,
Guadeloupe, Martinique, Monserrat, Nevis, St. Barthelemy, St. Kitts, St. Lucia, St. Vincent, Virgin Islands (British)
21stMay: Chile
22ndMay: Martinique
23rdMay: Jamaica
24thMay: Bermuda, Ecuador
25thMay: Argentina
27thMay: American Samoa, Belize, Commonwealth No. Mariana Islands, Guadeloupe, British Guyana, Puerto
Rico, Turks and Caicos Islands, USA, Virgin Islands (US)
30thMay: Anguilla, Bolivia, Brazil, Dominican Republic, Grenada, Nicaragua. St. Lucia, Trinidad and Tobago
31stMay: Palau, Trinidad and Tobago
1stJune: Palau

Asia Pacific:

Operational Update:
New Caledonia:
The safety of our staff is paramount. Our offices remain closed, services have been suspended, and affected
customers notified. This is an unprecedented situation, and we will continue to monitor the situation closely and
keep our customers updated.
Public Holiday:
17thMay: Nauru
20thMay: New Caledonia, Tahiti, Timor Leste
22ndMay: Cambodia, Malaysia, Singapore, Thailand
23rdMay: Bangladesh, Bhutan, Indonesia, Mongolia, Nepal, Sri Lanka
24thMay: Indonesia, Sri Lanka
26thMay: Cambodia
27thMay: Nepal
30thMay: Timor Leste
31stMay: Brunei, Fiji
1stJune: Indonesia

Countries not served & high risk sanctioned Countries:

Countries Not Served:
Bovet Island
British Indian Ocean Territory
French Southern Territories
Heard & McDonald Islands
Saint Pierre & Miquelon
Tristan Da Cunha
US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman
Reef, Midway Atoll, Palmyra Atoll, Wake Is)
Western Sahara

High Risk Sanctioned Countries:
All shipments going to a High Risk sanctioned country must have a signed Letter of
Indemnity and will undergo 100% inspection
Iran (Islamic Republic Of) –Only Diplomatic shipments accepted, and shipping
accounts must be pre-approved by DHL Express Legal & Compliance Team.
Korea, The D.P.R Of (North Korea)