Europe:
Operational Update:
Ukraine:
Please be advised that Ukraine is available for Inbound from and
outbound to all countries.
No service is being provided to Crimea, Luhansk, Donetsk, Kherson
Region (Oblast) and Zaporizhzhia
Region,
Please note UA is NOT a hight
risk sanction country but some service restriction may still be in place
in view of security situations.
Please use DHL tools to check UA import and export capabilities.
Russia:
Domestic and inbound services to Russia have been suspended, no
shipments accepted until further notice.
Belarus:
Full services suspension.
Public Holiday:
28th July: Faroe Islands
29th July: Faroe Islands
01st August: Switzerland
02nd August: Kosovo, North Macedonia
Sub Saharan Africa:
Operational Update:
PPublic Holiday:
30th July: South Sudan
01st August: Benin, Congo, The Democratic Republic Of
02nd August: Rwanda
Middle East and North Africa:
Operational Update:
Afghanistan:
Due to volatile situation in
Afghanistan, DHL have been forced to suspend all the service effective
from 15th August 2021.
Public Holiday:
26th July: Liberia
30th July: Morocco
Americas:
Operational Update:
Public Holiday:
26TH July Cuba
27th July: Cuba
28th July: Peru
29th July: Peru
01st August: Barbados, Bermuda, Belize, Guyana(British), Jamaica, St. Lucia, Turks
and Caicos, Trinidad
and Tobago, St. Vincent, Nicaragua
02nd August: Bermuda, Costa Rica
Asia Pacific:
Operational Update:
New Caledonia:
Partial pickup and delivery has resumed in limited secured areas. The situation is being monitored closely.
Bangladesh:
A Nationwide Strike has been called by students since 18th
July 2024 causing no vehicle movements
and continuously no Pickups and Deliveries activities. The situation was severe with internet stoppage
throughout the country, leading to our flights were being cancelled for inbound Bangladesh. However,
internet connection in Bangladesh is now gradually improved, and our flights will resume normal
operation. Meanwhile, with the anticipated slow customs process in Bangladesh, only Documents and
<30 kg parcel shipments can be cleared by DHL. We are in the midst of delivering the backlog of
shipments due to this strike movement and hence please expect delays in delivering your shipments.
Thank you for understanding.
Taiwan:
Pickup and delivery services in Taiwan have been resumed today 26 July except for the following
locations due to Typhoon Gaemi : NanTou County, Yulin County, Tainan and Kaohsiung remain closed
Philippines:
Philippines is currently experiencing heavy rain due to a Tropical Cyclone and Southwest monsoon
causing widespread flooding. Several areas are inaccessible, and some major thoroughfares are not
passable to light vehicles causing heavy traffic and delays. All impacted shipments are staged for
future delivery when weather clears up.
Public Holiday:
26th July: Maldives
27th July: Maldives
29th July: Thailand
30th July: Vanuatu
Countries not served & high risk sanctioned Countries:
Countries not served
Ascension
Bovet Island
British Indian Ocean Territory
French Southern Territories
Heard & McDonald Islands
Pitcairn
Saint Pierre & Miquelon
Tristan Da Cunha
US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway
Atoll, Palmyra Atoll, Wake Is)
Western Sahara
High Risk Sanctioned Countries:
All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity
and will undergo 100% inspection
Crimea
Cuba
Iran (Islamic Republic Of) –Only Diplomatic shipments accepted, and shipping accounts must be
pre-approved by DHL Express Legal & Compliance Team.
Korea, The D.P.R Of (North Korea)
Syria