Europe:
Operational Update:
Ukraine:
Due to closure of Ukrainian airspace, our flight operations to and from Ukraine are suspended.
Therefore, we have temporarily suspended the acceptance of DHL shipments to and from Ukraine.
Russia:
Domestic and inbound services to Russia have been suspended, no shipments accepted until further notice.
Belarus:
Full services suspension.
United Kingdom:
The Commonwealth Games commence Thursday 28thuntil Monday 8thAugust. Road restrictions in place in the
Birmingham and Wolverhampton Area. Delays expected.
Public Holiday:
21stJuly: Belgium
Americas:
Operational Update:
Public Holiday:
18thJuly: Uruguay, St Lucia,
19thJuly: Nicaragua, St Lucia
20thJuly: Columbia, Suriname
21stJuly: Guam
24thJuly: Venezuela
25thJuly: Costa Rica, Cuba
26thJuly: Cuba
Asia Pacific:
China
China cities suspensions and restrictions are evolving rapidly on a daily basis with multiple changes. Our China team has
released a new site to ensure all service suspensions are updated on this site. This ensures all customers are kept up to
date of the changes. Kindly refer to this hyperlink for the latest DHL China service impact. (In case of any clarification,
please contact your account manager)
https://www.5idhl.com/#/HolidayInquiryService
It is recommended to use Microsoft Edge or Google Chrome when accessing to allow it to be translated to English
Global Pick-up Suspension for below cities remains:
Shaoguan, Xizang, Maoming
Operational Update:
Sri Lanka –FUEL CRISIS IMPACT SERVICE LEVELS (UPDATES)
Curfew in Sri Lanka has been lifted this morning, pickup and delivery services have been resumed today.
Third party deliveries are impacted due to no fuel and contingencies are being worked out by domestic delivery
companies in securing necessary fuel to continue operations. There is an additional 2 days impact for third party area
remote location deliveries.
Macau –Covid-19 Situation
Due to COVID-19 prevention measures, The Macau government has ordered an extension of one-week suspension of
all non-essential commercial and industrial businesses, including casinos, until 24 July to curb its latest Covid outbreak.
Only companies authorized by the government are allowed to remain open.
DHL Macau Pick-up and delivery services as normal but services are dependable on the receivers whether they are
open to receive the shipments so please do expect delay in the deliveries.
Public Holiday:
18thJuly: Japan, Macau
19thJuly: Myanmar, Macau
20thJuly: Lao Peoples Democratic Republic, Macau
23rdJuly: Papua New Guinea
24thJuly: Vanuatu
25thJuly: Macau, Vanuatu
26thJuly: Macau, Maldives
Sub Saharan Africa:
Operational Update:
Public Holiday:
18thJuly: Botswana
19thJuly: Botswana
20thJuly: Gabon
22ndJuly: Swaziland
26thJuly: Liberia
Middle East and North Africa:
Operational Update:
Afghanistan: Due to volatile situation in Afghanistan, DHL have been forced to suspend all the service effective from
15thAugust 2021.
Public Holiday:
18thJuly: Iran (Islamic Republic of)
23rdJuly: Egypt
25thJuly: Tunisia
Countries not served & high risk sanctioned Countries:
Countries Not Served:
•Ascension
•Bovet Island
•British Indian Ocean Territory
•French Southern Territories
•Heard & McDonald Islands
•Pitcairn
•Saint Pierre & Miquelon
•Tajikistan
•Tristan Da Cunha
•US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll,
Wake Is)
•Western Sahara
High Risk Sanctioned Countries:
All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and will undergo 100%
inspection
•Crimea
•Cuba
•Iran (Islamic Republic Of)
•Korea, The D.P.R Of (North Korea)
•Syria
Additional Updates:
•Israel –Jordan-Lane is temporarily suspended.