Global Service Update 15th July 2 ...


Operational Update:
Public Holiday:
16th July: American Samoa, Chile
18th July: Uruguay
19th July: Nicaragua
20th July: Columbia, Suriname
21st July: Guam
24th July: Venezuela

Asia Pacific:


China cities suspensions and restrictions are evolving rapidly on a daily basis with multiple changes.
Our China team has released a new site to ensure all service suspensions are updated on this site.
This ensures all customers are kept up to date of the changes. Kindly refer to this hyperlink for the
latest DHL China service impact. (In case of any clarification, please contact your account manager)
It is recommended to use Microsoft Edge or Google Chrome when accessing to allow it to be
translated to English
Global Pick-up Suspension for below cities remains:
Shaoguan, Xizang, Maoming

Curfew in Sri Lanka has been lifted this morning, pickup and delivery services have been
resumed today.
Third party deliveries are impacted due to no fuel and contingencies are being worked out by
domestic delivery companies in securing necessary fuel to continue operations. There is an
additional 2 days impact for third party area remote location deliveries.

Macau – Covid-19 Situation

Due to COVID-19 prevention measures, The Macau government ordered a one-week
suspension of all non-essential commercial and industrial businesses, including casinos,
starting on 11 July to curb its latest Covid outbreak.
Only companies authorized by the government are allowed to remain open.
DHL Macau Pick-up and delivery services as normal but services are dependable on the
receivers whether they are open to receive the shipments so please do expect delay in the

Public Holiday:

15th July: Brunei, Mongolia, Macau
16th July: Macau
17th July: Macau
18th July: Japan
19th July: Myanmar
20th July: Lao Peoples Democratic Republic
23rd July: Papua New Guinea
24th July: Vanuatu


Operational Update:

Due to closure of Ukrainian airspace, our flight operations to and from Ukraine are suspended.
Therefore, we have temporarily suspended the acceptance of DHL shipments to and from Ukraine.

Domestic and inbound services to Russia have been suspended, no shipments accepted until further

Full services suspension.

United Kingdom:
The Commonwealth Games commence Thursday 28th until Monday 8th August. Road restrictions in
place in the Birmingham and Wolverhampton Area. Delays expected

Public Holiday:

15th July: Turkey
21st July: Belgium

Middle East & North Africa:

Operational Update:

Due to volatile situation in Afghanistan, DHL have been forced to suspend all the service
effective from 15th August 2021.

Public Holiday:

17th July: Yemen (Republic of)
18th July: Iran (Islamic Republic of)
23rd July: Egypt

Sub Saharan Africa:

Operational Update:
17th July: Lesotho
18th July: Botswana
19th July: Botswana
20th July: Gabon
22nd July: Swaziland

Countries Not Served:

• Ascension
• Bovet Island
• British Indian Ocean Territory
• French Southern Territories
• Heard & McDonald Islands
• Pitcairn
• Saint Pierre & Miquelon
• Tristan Da Cunha
• US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway
Atoll, Palmyra Atoll, Wake Is)
• Western Sahara

High Risk Sanctioned Countries:

All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and
will undergo 100% inspection

• Crimea
• Cuba
• Iran (Islamic Republic Of) – Only Diplomatic shipments accepted and shipping accounts must be
pre-approved by DHL Express Legal & Compliance Team.
• Korea, The D.P.R Of (North Korea)
• Syria