Global Service Update 10th Novemb ...

Europe:

Operational Update:

Public Holiday:

11th November: Belgium, France, Poland, Serbia (Republic of)
17th November: Czech Republic (The), Slovakia

Americas:

Operational Update:

Cuba: Due to a rise in Covid-19 cases and limited flights to Havana, some delays are expected. WPX
service to Cuba is resumed with restricted capabilities.

Public Holiday:

10th November: Panama
11th November: American Samoa, Bermuda, French Guyana, Guam, Marshall Islands, Martinique, Micronesia
(Federated States Of), St. Barthelemy, St. Maarten
15th November: Brazil, Cayman Islands, Colombia, Mexico
16th November: St. Eustatius

Asia Pacific:

Operational update:

Australia:
Melbourne, Victoria: Victoria has extended lockdown until at least 26th October. All receptions will
remain closed until 26th October. There is no change in DHL Operations, Gateway and Service
Centres will operate in Business as usual mode.
China Operations Pickup & Delivery:
China Operations Pickup & Delivery:
Please be informed that there will be 3-5 transit days delay expected for outbound materials from
East and South of China until further notice. We will continue to keep you updated of any change to
the transit time.

As of Monday November 8th until Sunday November 14th, the temporary weight limit restriction of
100kg per pick up (customer collection) per day will be increased to 300 kg per pick up (customer
collection) per day from China and Hong Kong to all destinations.

Shipment Transfer Delay to Urumqi City (HAK-URC) and Lanzhou City(BJS-LHW)
There will be transit delay impacted for shipments destined to Urumqi and Lanzhou.
For Urumqi shipments, shipments will be held in XIY (Xi’An) until transfer service can be resumed.
For Lanzhou shipments, transit delay is expected.

Beijing City (PEK-WOC)
PUD service has been suspended in partial area of postcode 100041 until further notice

Harbin City, Heilongjiang Province (DLC-HRB)
DHL has suspended pick up and delivery for the entire Pingfang district and service has been
suspended in partial area of postcode 150038 until further notice.

Lanzhou City, Gansu Province (BJS-LHW)
Pick up and delivery service has been suspended under postcodes 730050-730059,730060-730069
and 730070 until further notice.

Shijiazhuang City, Hebei Province (BJS-SJW)
Due to COVID-19 cases were reported in Shijiazhuang City, PUD service has been suspended in
partial area of postcode 050091,050025 until further notice.

Rizhao City, Shandong Province (TAO-RZH)
Third party pick up and delivery service under postcodes 262300/262301/262313/262399 has been
suspended until further notice.

Chongqing City (CTU-CKG)
Due to COVID-19 cases were reported in Chongqing City, pick up and delivery service has been
suspended in partial area of postcodes 400051,401120,401147,401147 until further notice.

Chengdu City, Sichuan Province (CTU-CDX)
Due to COVID-19 cases were reported in Chengdu City, pick up and delivery service has been
suspended in partial area of postcode 610036 until further notice

Public Holiday:
10th November: Nepal
11th November: Bhutan, Maldives, New Caledonia, Tahiti
12th November: Timor Leste
16th November: Korea (The D.P.R Of North K.)
17th November: Myanmar

Sub Saharan Africa:

Operational Update:

Sudan: All services in Sudan have been suspended with immediate effect and in light of the security
situation.

Public Holiday:
11th November: Angola, Mayotte, Reunion (Island Of)
12th November: Angola
15th November: Cote D’Ivoire

Middle East and North Africa

Operational Update:

Afghanistan: Due to volatile situation in Afghanistan, DHL have been forced to suspend all the
service effective from 15th August 2021.

Public Holiday:

Countries not served and high risk sanctioned Countries:

Countries Not Served:
•Ascension
•Bovet Island
•British Indian Ocean Territory
•French Southern Territories
•Heard & McDonald Islands
•Pitcairn
•Saint Pierre & Miquelon
•Tajikistan
•Tristan Da Cunha
•US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll, Wake Is)
•Western Sahara

High Risk Sanctioned Countries:
All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and will undergo 100%
inspection
•Crimea
•Cuba
•Iran (Islamic Republic Of)
•Korea, The D.P.R Of (North Korea)
•Syria

Additional Updates:
•Israel –Jordan-Lane is temporarily suspended