Americas:
Public Holiday:
12thApril: Montserrat
17thApril: American Samoa, Honduras, Uruguay
19thApril: Venezuela
20thApril: Suriname
21stApril: Brazil
22ndApril: Trinidad And Tobago
Asia Pacific:
Public Holiday:
12thApril: Myanmar
13thApril: Myanmar, Sri Lanka, Thailand
14thApril: Bangladesh, Cambodia, Lao Peoples Democratic Republic, Myanmar, Nepal, Sri Lanka,
Thailand
15thApril: Cambodia, Myanmar , Korea, The D.P.R Of (North K.), Loa Peoples Democratic Republic
16thApril: Cambodia, Korea, The D.P.R Of (North K.), Lao Peoples Democratic Republic, Myanmar
17thApril: Lao Peoples Democratic Republic, Myanmar
18thApril: Lao Peoples Democratic Republic
19thApril: Bangladesh
20thApril: Indonesia
21stApril: Bangladesh, Indonesia, Maldives, Pakistan, Timor Leste
22ndApril: Bangladesh, Brunei, Indonesia, Malaysia, Maldives, Pakistan, Singapore, Sri Lanka
23rdApril: Bangladesh, Indonesia, Malaysia, Maldives, Pakistan
Europe:
Turkey and Syria:
Multiple earthquakes striking in the South
East region. The situation is currently being assessed,
please expect service delays into Turkey and Syria.
Adana & Mersin cities, ADA ADA station:
Service Point status: Service Point is open.
Inbound: Shipments can be received into station. Courier delivery services only available for
customers that can be reached via phone. Otherwise held at station with OH FM DSTER scan.
Outbound: Pickup services available.
Gaziantep & Kahramanmaras cities, ADA GAZ station:
service point status: Gaziantep Service point is open, service is available, kahramanmaras service point remain closed.
inbound: shipments will be forwarded from ADA ADA to ADA GAZ following contingency connection with delays.
Courier delivery services only available for customers that can be reached via phone
Outbound: Pickup Service is available if booking is received.
Perishable content such as WMX Dry ice will not be accepted.
If any Outbound material is accepted, it will suffer uncertain delays.
Europe:
Malatya city ADA MLX station:
Service Point Status: Service Point is open.
Inbound: Shipments will be forwarded from ESB KAY to ADA MLX via road following contingency connection with delays of 1 or 2 days.
Courier delivery services only available for customers that can be reached via phone
Outbound: Shipments will be forwarded from ADA MLX to ESB KAY via road following contingency connection with delays of 1 or 2 days.
Pickup Service is available if booking is received.
Perishable content such as WMX Dry ice will not be accepted.
Surrounding Agent stations:
Sanliurfa city ADA URF service is available, Hatay city ADA HTY service re opened, Iskenderun city ADA ISD service has reopened as of 28/02
Postcodes concerned: Gaziantep postcodes 27xxx
Kahramanmaras postcodes 46xxx Malatya postcodes 44xxx
Hatay & Iskenderun 31xxx Adana 01xxx
Mersin 33xxx
Europe:
Ukraine:
We have resumed limited shipping services in select locations of Ukraine. As we operate under elevated risk, additional charges may apply.
Russia:
Domestic and inbound services to Russia have been suspended, no shipments accepted until further notice.
Belarus:
Full services suspension
Public Holiday:
12thApril: Israel
14thApril: Bulgaria, Cyprus, Greece, Kosovo, Montenegro, Republic Of, North Macedonia, Romania, Serbia, Republic Of
15thApril: Bulgaria, Greece, Cyprus 16thApril: Albania, Bulgaria, Greece
17thApril: Albania, Bulgaria, Cyprus, Greece, Kosovo, Moldova, Republic Of, Montenegro, Republic Of, North Macedonia, Romania, Serbia, Republic Of, Ukraine
20thApril: Iceland
21stApril: Albania, Bosnia And Herzegovina, Falkland Islands, Kosovo, Kyrgyzstan, North Macedonia, Turkey, Turkmenistan
22ndApril: Turkey 23rdApril: Turkey
Central African Republic:
Public Holiday:
14thApril: Ethiopia, Liberia 16thApril: Ethiopia 17thApril: Gabon
18thApril: Guinea Republic, Niger, Zimbabwe 19thApril: Cote D Ivoire, Swaziland
21stApril: Benin, Burkina Faso, Burundi, Cameroon, Central African Republic, Chad, Comoros, Cote D Ivoire, Djibouti, Gabon, Gambia, Ghana, Guinea Republic, Guinea-Bissau, Madagascar, Malawi, Mali, Mayotte, Niger, Nigeria, Rwanda, Senegal, Sierra Leone, Somaliland, Rep Of (North Somalia), South Sudan, Sudan, Tanzania, Togo, Uganda
22ndApril: Comoros, Djibouti, Ethiopia, Kenya, Mali, Mauritius, Nigeria, Somalia, Somaliland, Rep Of (North Somalia), Sudan, Tanzania
23rdApril: Comoros, Somalia, Sudan
Middle East and North Africa:
Afganistan:
Due to volatile situation in Afghanistan, DHL have been forced to suspend all the service effective from 15thAugust 2021.
Public Holiday:
13thApril: Iran (Islamic Republic Of) 14thApril: Lebanon
16thApril: Egypt, Syria 17thApril: Egypt, Lebanon, Syria 19thApril: Yemen, Republic Of
20thApril: Mauritania, Oman, United Arab Emirates, Yemen, Republic Of
21stApril: Egypt, Iraq, Jordan, Libya, Mauritania, Morocco, Qatar, Tunisia, United Arab Emirates 22ndApril: Algeria, Egypt, Iran (Islamic Republic Of), Iraq, Jordan, Kuwait, Libya, Morocco, Qatar, Saudi Arabia, Syria, Tunisia, United Arab Emirates
23rdApril: Algeria, Bahrain, Egypt, Iran (Islamic Republic Of), Iraq, Jordan, Kuwait, Libya, Morocco, Oman, Qatar, Saudi Arabia, Syria, Tunisia, United Arab Emirates, Yemen, Republic Of
Countries not served & high risk sanctioned Countries:
Countries Not Served:
- Ascension
- Bovet Island
- British Indian Ocean Territory
- French Southern Territories
- Heard & McDonald Islands
- Pitcairn
- Saint Pierre & Miquelon
- Tajikistan
- Tristan Da Cunha
- US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll, Wake Is)
- Western Sahara
High Risk Sanctioned Countries:
All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and will undergo 100% inspection
- Crimea
- Cuba
- Iran (Islamic Republic Of)
- Korea, The P.R Of (North Korea)
- Syria
Additional Updates:
- Israel –Jordan-Lane is temporarily