Global Service Update 12th Novemb ...

Europe:

Operational Update:

Public Holiday:

17thNovember: Czech Republic (The), Slovakia
18thNovember: Croatia, Latvia
19thNovember: Monaco

Americas:

Operational Update:

Public Holiday:

15thNovember: Brazil, CaymanIslands, Colombia, Mexico
16thNovember: St. Eustatius
18thNovember: Haiti
19thNovember: Belize

Asia Pacific:

Operational update:

China Operations Pickup & Delivery:
China Operations Pickup & Delivery:
Please be informed that there will be 3-5 transit days delay expected for outbound materials from
East and South of China until further notice. We will continue to keep you updated of any change to
the transit time.

As of Monday November 8th until Sunday November 14th, the temporary weight limit restriction of
100kg per pick up (customer collection) per day will be increased to 300 kg per pick up (customer
collection) per day from China and Hong Kong to all destinations.

Shipment Transfer Delay to Urumqi City (HAK-URC) and Lanzhou City(BJS-LHW)
There will be transit delay impacted for shipments destined to Urumqi and Lanzhou.
For Urumqi shipments, shipments will be held in XIY (Xi’An) until transfer service can be resumed.
For Lanzhou shipments, transit delay is expected.

Beijing City (PEK-WOC)
PUD service has been suspended in partial area of postcode 100041 until further notice

Harbin City, Heilongjiang Province (DLC-HRB)
DHL has suspended pick up and delivery for the entire Pingfang district and service has been
suspended in partial area of postcode 150038 until further notice.

Lanzhou City, Gansu Province (BJS-LHW)
Pick up and delivery service has been suspended under postcodes 730050-730059,730060-730069
and 730070 until further notice.

Shijiazhuang City, Hebei Province (BJS-SJW)
Due to COVID-19 cases were reported in Shijiazhuang City, PUD service has been suspended in
partial area of postcode 050091,050025 until further notice.

Rizhao City, Shandong Province (TAO-RZH)
Third party pick up and delivery service under postcodes 262300/262301/262313/262399 has been
suspended until further notice.

Chongqing City (CTU-CKG)
Due to COVID-19 cases were reported in Chongqing City, pick up and delivery service has been
suspended in partial area of postcodes 400051,401120,401147,401147 until further notice.

Chengdu City, Sichuan Province (CTU-CDX)
Due to COVID-19 cases were reported in Chengdu City, pick up and delivery service has been
suspended in partial area of postcode 610036 until further notice
Dalian City (DLC-DLW)
Due to COVID-19 cases were reported in Dalian City, pick up and delivery service has been suspended under
116400-116433 until further notice. For postcodes 116113, 116037 and 116001, pick up and deliveryservice
has also been suspended until further notice.(only subject to several residential area, not whole postcode
involved).

Dalian City (DLC-DLW)
Due to COVID-19 cases were reported in Dalian City, pick up and delivery service has been suspended under
116400-116433 until further notice. For postcodes 116113, 116037 and 116001, pick up and deliveryservice
has also been suspended until further notice.(only subject to several residential area, not whole postcode
involved).

Public Holiday:
12thNovember: Timor Leste
16thNovember: Korea (The D.P.R Of North K.)
17thNovember: Myanmar
18thNovember: Cambodia, Myanmar, Sri Lanka
19thNovember: Cambodia, Lao Peoples Democratic Republic

Sub Saharan Africa:

Operational Update:

Pickup and delivery services in Sudan remain suspended in light of the security situation. Domestic services
recommenced on 10 November. International services to and from Sudan remain suspended

Public Holiday:
12thNovember: Angola
15thNovember: Cote D’Ivoire

Middle East and North Africa

Operational Update:

Afghanistan: Due to volatile situation in Afghanistan, DHL have been forced to suspend all the
service effective from 15th August 2021.

Public Holiday:
18thNovember: Morocco

Countries not served and high risk sanctioned Countries:

Countries Not Served:
•Ascension
•Bovet Island
•British Indian Ocean Territory
•French Southern Territories
•Heard & McDonald Islands
•Pitcairn
•Saint Pierre & Miquelon
•Tajikistan
•Tristan Da Cunha
•US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll, Wake Is)
•Western Sahara

High Risk Sanctioned Countries:
All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and will undergo 100%
inspection
•Crimea
•Cuba
•Iran (Islamic Republic Of)
•Korea, The D.P.R Of (North Korea)
•Syria

Additional Updates:
•Israel –Jordan-Lane is temporarily suspended