Global Service Update 16th Novemb ...

Europe:

Operational Update:

Public Holiday:

17th November: Czech Republic (The), Slovakia
18th November: Croatia, Latvia
19th November: Monaco
23rd November: Georgia

Americas:

Operational Update:

Public Holiday:

16th November: St. Eustatius
18th November: Haiti
19th November: Belize
20th November: Argentina
22nd November: Argentina, British Virgin Islands

Asia Pacific:

Operational update:

China Operations Pickup & Delivery:
Please be informed that there will be 3-5 transit days delay expected for outbound materials from
East and South of China until further notice. We will continue to keep you updated of any change to
the transit time.

As of Monday November 8th until Sunday November 14th, the temporary weight limit restriction of
100kg per pick up (customer collection) per day will be increased to 300 kg per pick up (customer
collection) per day from China and Hong Kong to all destinations.

Shipment Transfer Delay to Urumqi City (HAK-URC) and Lanzhou City(BJS-LHW)
There will be transit delay impacted for shipments destined to Urumqi and Lanzhou.
For Urumqi shipments, shipments will be held in XIY (Xi’An) until transfer service can be resumed.
For Lanzhou shipments, transit delay is expected.

Beijing City (PEK-WOC)
PUD service has been suspended in partial area of postcode 100041 until further notice

Harbin City, Heilongjiang Province (DLC-HRB)
DHL has suspended pick up and delivery for the entire Pingfang district and service has been
suspended in partial area of postcode 150038 until further notice.

Lanzhou City, Gansu Province (BJS-LHW)
Pick up and delivery service has been suspended under postcodes 730050-730059,730060-730069
and 730070 until further notice.

Shijiazhuang City, Hebei Province (BJS-SJW)
Due to COVID-19 cases were reported in Shijiazhuang City, PUD service has been suspended in
partial area of postcode 050091,050025 until further notice.

Rizhao City, Shandong Province (TAO-RZH)
Third party pick up and delivery service under postcodes 262300/262301/262313/262399 has been
suspended until further notice.

Chongqing City (CTU-CKG)
Due to COVID-19 cases were reported in Chongqing City, pick up and delivery service has been
suspended in partial area of postcodes 400051,401120,401147,401147 until further notice.

Chengdu City, Sichuan Province (CTU-CDX)
Due to COVID-19 cases were reported in Chengdu City, pick up and delivery service has been
suspended in partial area of postcode 610020, 610066, 610058, 610051, 610058, 610036, 610095,
618000, 618300, 610057, 610213 until further notice.

Shangrao City, Jiangxi Province (HAK- KHN)
Due to COVID-19 cases were reported in Shangrao City, third party pick up and delivery service has
been suspended under postcode 334000-334009, and 334100 until 21th Nov.

Dalian City (DLC-DLW)
Due to COVID-19 cases were reported in Dalian City, pick up and delivery service has been suspended under
116400-116433 until further notice. For postcodes 116113, 116037 and 116001, pick up and deliveryservice
has also been suspended until further notice.(only subject to several residential area, not whole postcode
involved).

Dalian City (DLC-DLW)
Due to COVID-19 cases were reported in Dalian City, pick up and delivery capacity are limited until
further notice.
Nanjing City, Jiangsu Province (PVG-NKG)
Due to COVID-19 cases service delays expected in post codes 20012/211039/210041/210022

Public Holiday:
17th November: Myanmar
18th November: Cambodia, Myanmar, Sri Lanka
19th November: Cambodia, Lao Peoples Democratic Republic
23rd November: Japan

Sub Saharan Africa:

Operational Update:

Pickup and delivery services in Sudan remain suspended in light of the security situation. Domestic services
recommenced on 10 November. International services to and from Sudan remain suspended

Public Holiday:
12thNovember: Angola
15thNovember: Cote D’Ivoire

Middle East and North Africa

Operational Update:

Afghanistan: Due to volatile situation in Afghanistan, DHL have been forced to suspend all the
service effective from 15th August 2021.

Public Holiday:
18th November: Morocco
22nd November: Lebanon

Countries not served and high risk sanctioned Countries:

Countries Not Served:
•Ascension
•Bovet Island
•British Indian Ocean Territory
•French Southern Territories
•Heard & McDonald Islands
•Pitcairn
•Saint Pierre & Miquelon
•Tajikistan
•Tristan Da Cunha
•US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll, Wake Is)
•Western Sahara

High Risk Sanctioned Countries:
All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and will undergo 100%
inspection
•Crimea
•Cuba
•Iran (Islamic Republic Of)
•Korea, The D.P.R Of (North Korea)
•Syria

Additional Updates:
•Israel –Jordan-Lane is temporarily suspended