Global Service Update 15th Septem ...


Operational Update:
We have resumed limited shipping services in select locations of Ukraine. As we operate under
elevated risk, additional charges may apply.
Domestic and inbound services to Russia have been suspended, no shipments accepted until
further notice.
Full services suspension.
Public Holiday:15thSept: Slovakia
19th Sept: United Kingdom
21stSept: Armenia, Malta
22ndSept: Bulgaria
25thSept: Israel


Operational Update:
Public Holiday:
15thSept: El Salvador,Guatemala, Honduras, Nicaragua
16thSept: Chile, Mexico, Nevis, St. Kitts
18thSept: Chile
19thSept: Chile, Costa Rica, Nevis, St. Kitts, Suriname, Turks and Caicos Islands, Virgin Islands,
Cayman Islands, Bahamas, Bermuda
20thSept: Haiti
21stSept: Belize
23rdSept: Marshall Islands
24thSept: Dominican Republic, Trinidad and Tobago

Asia Pacific:

China cities suspensions and restrictions are evolving rapidly on a daily basis with multiple changes.
Our China team has released a new site to ensure all service suspensions are updated on this site.
This ensures all customers are kept up to date of the changes. Kindly refer to this hyperlink for the
latest DHL China service impact. (In case of any clarification, please contact your account manager)
It is recommended to use Microsoft Edge or Google Chrome when accessing to allow it to be
translated to English
Global Pick-up Suspension for below cities remains:
Shaoguan, Xizang, Maoming

Operational Update:
Third party deliveries are impacted due to no fuel and contingencies are being worked out by
domestic delivery companies in securing necessary fuel to continue operations. There is an
additional 2 days impact for third party area remote location deliveries. No major shipment backlog
for pickups/ delivery.
Public Holiday:
16thSept: Malaysia, Papua New Guinea
17thSept: Tonga
18thSept: Japan, Nepal
19thSept: Japan, Nepal
22ndSept: Australia
23rdSept: Bhutan, Japan
24thSept: Cambodia, New Caledonia
25thSept: Cambodia

Sub Saharan Africa:

Public Holiday:14thSept: Senegal
17thSept: Angola
21stSept: Ghana
22ndSept: Mali
24rdSept: Guinea-Bissau, South Africa
25thSept: Mozambique

Middle East and North Africa:

Operational Update:
Afghanistan: Due to volatile situation in Afghanistan, DHL have been forced to suspend all the
service effective from 15thAugust 2021.
Public Holiday:16thSept: Libya
17thSept: Iran (Islamic Republic of)
21stSept: Yemen (Republic of)
22ndSept: Saudi Arabia
25thSept: Iran (Islamic Republic of)

Countries not served & high risk sanctioned Countries:

Countries Not Served:
•Bovet Island
•British Indian Ocean Territory
•French Southern Territories
•Heard & McDonald Islands
•Saint Pierre & Miquelon
•Tristan Da Cunha
•US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll,
Wake Is)
•Western Sahara
High Risk Sanctioned Countries:
All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and will undergo 100%
•Iran (Islamic Republic Of)
•Korea, The D.P.R Of (North Korea)
Additional Updates: •Israel –Jordan-Lane is temporarily suspended.