Global Service Update 21st Septem ...


Operational Update:

Public Holiday:
21st Sept: Belize
23rd Sept: Marshall Islands
24th Sept: Dominican Republic, Trinidad and Tobago
30th Sept: Canada, Micronesia (Federated States Of), Palau, Turks and Caicos Islands

Asia Pacific:

China cities suspensions and restrictions are evolving rapidly on a daily basis with multiple changes.
Our China team has released a new site to ensure all service suspensions are updated on this site.
This ensures all customers are kept up to date of the changes. Kindly refer to this hyperlink for the
latest DHL China service impact. (In case of any clarification, please contact your account manager)
It is recommended to use Microsoft Edge or Google Chrome when accessing to allow it to be
translated to English
Global Pick-up Suspension for below cities remains:
Shaoguan, Xizang, Maoming

Operational Update:
Third party deliveries are impacted due to no fuel and contingencies are being worked out by
domestic delivery companies in securing necessary fuel to continue operations. There is an
additional 2 days impact for third party area remote location deliveries. No major shipment backlog
for pickups/ delivery

Public Holiday:
22nd Sept: Australia
23rd Sept: Bhutan, Japan
24th Sept: Cambodia, New Caledonia
25th Sept: Cambodia
26th Sept: Cambodia, Nepal, New Zealand
27th Sept: Maldives
30th Sept: Bhutan


Operational Update:
We have resumed limited shipping services in select locations of Ukraine. As we operate under
elevated risk, additional charges may apply.
Domestic and inbound services to Russia have been suspended, no shipments accepted until further
Full services suspension.

Public Holiday:
21st Sept: Armenia, Malta
22nd Sept: Bulgaria
25th Sept: Israel
26th Sept: Israel
27th Sept: Israel, Turkmenistan
27th Sept: Czech Republic (The)

Middle East & North Africa:

Operational Update:
Afghanistan: Due to volatile situation in Afghanistan, DHL have been forced to suspend all the service
effective from 15th August 2021.

Public Holiday:
21st Sept: Yemen (Republic of)
22nd Sept: Saudi Arabia
25th Sept: Iran (Islamic Republic of)
26th Sept: Yemen (Republic of)
27th Sept: Iran (Islamic Republic of)

Sub Saharan Africa:

Public Holiday:
21st Sept: Ghana
22nd Sept: Mali
24th Sept: Guinea-Bissau, South Africa
25th Sept: Mozambique
26th Sept: Mozambique
27th Sept: Ethiopia
30th Sept: Botswana, Sao Tome and Principe

Countries Not Served:

• Ascension
• Bovet Island
• British Indian Ocean Territory
• French Southern Territories
• Heard & McDonald Islands
• Pitcairn
• Saint Pierre & Miquelon
• Tristan Da Cunha
• US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway
Atoll, Palmyra Atoll, Wake Is)
• Western Sahara

High Risk Sanctioned Countries:

All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and
will undergo 100% inspection
• Crimea
• Cuba
• Iran (Islamic Republic Of) – Only Diplomatic shipments accepted and shipping accounts must be
pre-approved by DHL Express Legal & Compliance Team.
• Korea, The D.P.R Of (North Korea)
• Syria