Americas:
Operational Update:
Public Holiday:
18th May: Aruba, Bonaire, Curacao, French Guyana, Guadeloupe, Haiti, Martinique, St. Barthelemy,
St. Eustatius, St. Maarten
21st May: Chile
22nd May: Belize, Canada, Colombia, Martinique, Uruguay
23rd May: Jamaica
25th May: Argentina
26th May: Argentina, Bermuda, Ecuador, Guyana (British)
27th May: Guadeloupe
28th May: Bonaire, Curacao, St. Eustatius, St. Maarten
Asia Pacific:
Operational Update:
Public Holiday:
17th May: Nauru, Republic Of
15th May: Indonesia, New Caledonia, Tahiti, Vanuatu
20th May: Timor Leste
26th May: Hong Kong Sar, China, Macau
27th May: Korea, Republic Of (South K.)
Europe:
Operational Update:
Turkey and Syria:
Multiple earthquakes striking in the South-East region. The situation is currently being assessed, please
expect service delays into Turkey and Syria.
Adana & Mersin cities, ADA-ADA station:
Service Point status: Service Point is open.
Inbound: Shipments can be received into station. Courier delivery services only available for customers
that can be reached via phone. Otherwise held at station with OH FM DSTER scan.
Outbound: Pickup services available.
Gaziantep & Kahramanmaras cities, ADA-GAZ station:
Service Point Status: Gaziantep Service Point is open, service is available , Kahramanmaras Service Point
remains closed.
Inbound: Shipments will be forwarded from ADA-ADA to ADA-GAZ following contingency connection with
delays.
Courier delivery services only available for customers that can be reached via phone
Outbound: Pickup Service is available if booking is received.
Perishable content such as WMX Dry ice will not be accepted.
If any Outbound material is accepted, it will suffer uncertain delays.
Malatya city ADA-MLX station:
Service Point Status: Service Point is open.
Inbound: Shipments will be forwarded from ESB-KAY to ADA-MLX via road following contingency
connection with delays of 1 or 2 days.
Courier delivery services only available for customers that can be reached via phone
Outbound: Shipments will be forwarded from ADA-MLX to ESB-KAY via road following contingency
connection with delays of 1 or 2 days.
Pickup Service is available if booking is received.
Perishable content such as WMX Dry ice will not be accepted.
Surrounding Agent stations:
Sanliurfa city ADA-URF service is available, Hatay city ADA-HTY service re opened, Iskenderun city ADAISD service has reopened as of 28/02.
Postcodes concerned:
Gaziantep postcodes 27xxx
Kahramanmaras postcodes 46xxx
Malatya postcodes 44xxx
Hatay & Iskenderun 31xxx
Adana 01xxx
Mersin 33xxx
Ukraine:
We have resumed limited shipping services in select locations of Ukraine. As we operate under
elevated risk, additional charges may apply.
Russia:
Domestic and inbound services to Russia have been suspended, no shipments accepted until further
notice.
Belarus:
Full services suspension
Denmark:
Denmark is currently experiencing widespread truck blockades throughout the country due to an
ongoing industrial action.
Public Holiday:
17th May: Norway
18th May: Austria, Belgium, Denmark, Faroe Islands, Finland, France, Germany, Greenland, Iceland,
Liechtenstein, Luxembourg, Monaco, Netherlands, The, Norway, Sweden, Switzerland, Turkmenistan
19th May: Turkey
22nd May: Montenegro, Republic Of
23rd May: Montenegro, Republic Of
24th May: Bulgaria, Kosovo, North Macedonia
25th May: Israel
26th May: Georgia, Israel
28th May: Armenia, Azerbaijan, Belgium, Estonia, Hungary, Netherlands, The, Poland, Switzerland
29th May: United Kingdom
Middle East & North Africa:
Operational Update:
Afghanistan:
Due to volatile situation in Afghanistan, DHL have been forced to suspend all the service effective
from 15th August 2021.
Public Holiday:
16th May: Iran (Islamic Republic Of)
22nd May: Yemen, Republic Of
25th May: Jordan, Mauritania
Sub Saharan Africa:
Operational Update:
Sudan:
Due to Civil unrest in Sudan, Service has been suspended for both inbound and outbound for Sudan.
Central African Republic:
DHL Service of DOX only to Central African Republic will resume on Tuesday 31st January.
WPX/DOX out of Central African Republic is still suspended
Public Holiday:
16th May: South Sudan
17th May: Congo, The Democratic Republic Of
18th May: Benin, Botswana, Burkina Faso, Burundi, Cameroon, Central African Republic, Congo, Cote
D Ivoire, Gabon, Lesotho, Madagascar, Mayotte, Namibia, Reunion, Island Of, Senegal, Somalia,
Somaliland, Rep Of (North Somalia), Swaziland, Togo
19th May: Somalia, Somaliland, Rep Of (North Somalia)
20th May: Cameroon
21st May: Saint Helena
22nd May: Saint Helena
24th May: Eritrea
25th May: Gambia, Guinea Republic, Lesotho, Mali, Namibia, Zambia, Zimbabwe
28th May: Ethiopia, Madagascar
Countries Not Served:
• Ascension
• Bovet Island
• British Indian Ocean Territory
• French Southern Territories
• Heard & McDonald Islands
• Pitcairn
• Saint Pierre & Miquelon
• Tristan Da Cunha
• US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway
Atoll, Palmyra Atoll, Wake Is)
• Western Sahara
High Risk Sanctioned Countries:
All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and
will undergo 100% inspection
• Crimea
• Cuba
• Iran (Islamic Republic Of) – Only Diplomatic shipments accepted and shipping accounts must be
pre-approved by DHL Express Legal & Compliance Team.
• Korea, The D.P.R Of (North Korea)
• Syria