Global Service Update 15th May 20 ...


Operational Update:
Turkey and Syria:
Multiple earthquakes striking in the South-East region. The situation is currently being assessed, please expect service delays into
Turkey and Syria.
Adana & Mersin cities, ADA-ADA station:Service Point status:Service Point is open.Inbound:Shipments can be received into station.
Courier delivery services only available for customers that can be reached via phone. Otherwise held at station with OH FM DSTER
scan.Outbound:Pickup services available.Gaziantep & Kahramanmaras cities, ADA-GAZ station:Service Point Status:Gaziantep
Service Point is open, service is available, Kahramanmaras Service Point remains closed.Inbound:Shipments will be forwarded from
ADA-ADA to ADA-GAZ following contingency connection with delays.Courier delivery services only available for customers that can
be reached via phoneOutbound:Pickup Service is available if booking is received.Perishable content such as WMX Dry ice will not be
accepted.If any Outbound material is accepted, it will suffer uncertain delays.
Malatya city ADA-MLX station:Service Point Status: Service Point is open.Inbound: Shipments will be forwarded from ESB-KAY to
ADA-MLX via road following contingency connection with delays of 1 or 2 days.Courier delivery services only available for customers
that can be reached via phoneOutbound: Shipments will be forwarded from ADA-MLX to ESB-KAY via road following contingency
connection with delays of 1 or 2 days.Pickup Service is available if booking is received.Perishable content such as WMX Dry ice will
not be accepted.Surrounding Agent stations:Sanliurfa city ADA-URF service is available, Hatay city ADA-HTY service re opened,
Iskenderun city ADA-ISD service has reopened as of 28/02.
Postcodes concerned:Gaziantep postcodes 27xxxKahramanmaras postcodes 46xxxMalatya postcodes 44xxxHatay & Iskenderun
31xxxAdana 01xxxMersin 33xxx
We have resumed limited shipping services in select locations of Ukraine. As we operate under elevated risk, additional charges may
Domestic and inbound services to Russia have been suspended, no shipments accepted until further notice.
Full services suspension
Denmark is currently experiencing widespread truck blockades throughout the country due to an ongoing industrial action.
Public Holiday:
17thMay: Norway
18thMay: Austria, Belgium, Denmark, Faroe Islands, Finland, France, Germany, Greenland, Iceland, Liechtenstein, Luxembourg,
Monaco, Netherlands, The, Norway, Sweden, Switzerland, Turkmenistan
19thMay: Turkey
22ndMay: Montenegro, Republic Of
23rdMay: Montenegro, Republic Of
24thMay: Bulgaria, Kosovo, North Macedonia
25thMay: Israel
26thMay: Georgia, Israel
28thMay: Armenia, Azerbaijan, Belgium, Estonia, Hungary, Netherlands, The, Poland, Switzerland
29thMay: United Kingdom


Operational Update:
Public Holiday:
15thMay: Cayman Islands, Paraguay
18thMay: Aruba, Bonaire, Curacao, French Guyana, Guadeloupe, Haiti, Martinique, St. Barthelemy,
St. Eustatius, St. Maarten
21stMay: Chile
22ndMay: Belize, Canada, Colombia, Martinique, Uruguay
23rdMay: Jamaica
25thMay: Argentina
26thMay: Argentina, Bermuda, Ecuador, Guyana (British)
27thMay: Guadeloupe
28thMay: Bonaire, Curacao, St. Eustatius, St. Maarten

Asia Pacific:

Operational Update:
Public Holiday:
15th May: Samoa
17th May: Nauru, Republic Of
15th May: Indonesia, New Caledonia, Tahiti, Vanuatu
20thMay: Timor Leste
26thMay: Hong Kong Sar, China, Macau
27thMay: Korea, Republic Of (South K.)

Sub Saharan Africa:

Operational Update:
Due to Civil unrest in Sudan, Service has been suspended for both inbound and outbound for Sudan.
Central African Republic:
DHL Service of DOX only to Central African Republic will resume on Tuesday 31stJanuary.
WPX/DOX out of Central African Republic is still suspended.
Public Holiday:
15th May: Liberia, Malawi
16th May: South Sudan
17th May: Congo, The Democratic Republic Of
18th May: Benin, Botswana, Burkina Faso, Burundi, Cameroon, Central AfricanRepublic, Congo, Cote D
Ivoire, Gabon, Lesotho, Madagascar, Mayotte, Namibia, Reunion, Island Of, Senegal, Somalia, Somaliland,
Rep Of (North Somalia), Swaziland, Togo
19th May: Somalia, Somaliland, Rep Of (North Somalia)
20thMay: Cameroon
21stMay: Saint Helena
22ndMay: Saint Helena
24thMay: Eritrea
25thMay: Gambia, Guinea Republic, Lesotho, Mali, Namibia, Zambia, Zimbabwe
28thMay: Ethiopia, Madagascar

Middle East and North Africa:

Operational Update:
Due to volatilesituation in Afghanistan, DHL have been forced to suspend all the service effective from
15thAugust 2021.
Public Holiday:
16thMay: Iran (Islamic Republic Of)
22ndMay: Yemen, Republic Of
25thMay: Jordan, Mauritania

Countries not served & high risk sanctioned Countries:

Countries Not Served:
•Bovet Island
•British Indian Ocean Territory
•French Southern Territories
•Heard & McDonald Islands
•Saint Pierre & Miquelon
•Tristan Da Cunha
•US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll,
Wake Is)
•Western Sahara
High Risk Sanctioned Countries:
All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and will undergo 100%
•Iran (Islamic Republic Of)
•Korea, The D.P.R Of (North Korea)
Additional Updates:
•Israel –Jordan-Lane is temporarily suspended.