Global Service Update 17th March ...

Americas:

Public Holiday:
17th March: Montserrat
18th March: Aruba
20th March: Colombia, Mexico
22nd March: Guam, Palau
24th March: Argentina, Commonwealth No. Mariana Islands

Asia Pacific:

Public Holiday:
17th March: Bangladesh
21st March: Japan
22nd March: Indonesia
23rd March: Brunei, Maldives, Pakistan

Europe:

Turkey and Syria

Multiple earthquakes striking in the South
East region. The situation is currently being assessed,
please expect service delays into Turkey and Syria.

Adana & Mersin cities, ADA ADA station

Service Point status: Service Point is open

Inbound: Shipments can be received into station. Courier delivery services only available for
customers that can be reached via phone. Otherwise held at station with OH FM DSTER scan.
Outbound: Pickup services available.

Gaziantep & Kahramanmaras cities, ADA GAZ station :

Service Point Status: Gaziantep Service Point is open, service is available , Kahramanmaras service point remains closed
Inbound: Shipments will be forwarded from ADA ADA to ADA GAZ following contingency connection
with delays.
Courier delivery services only available for customers that can be reached via phone
Outbound: Pickup Service is available if booking is received.
Perishable content such as WMX Dry ice will not be accepted.
If any Outbound material is accepted, it will suffer uncertain delays.

Malatya city ADA MLX station:
Service Point Status: Service Point is open.
Inbound: Shipments will be forwarded from ESB KAY to ADA MLX via road following contingency
connection with delays of 1 or 2 days.
Courier delivery services only available for customers that can be reached via phone
Outbound: Shipments will be forwarded from ADA MLX to ESB KAY via road following contingency
connection with delays of 1 or 2 days.
Pickup Service is available if booking is received.
Perishable content such as WMX Dry ice will not be accepted.
Surrounding Agent stations:
Sanliurfa city ADA URF service is available, Hatay city ADA HTY service re opened, Iskenderun city
ADA ISD service has reopened as of 28/02
Postcodes concerned:
Gaziantep postcodes 27xxx
Kahramanmaras postcodes 46xxx

Malatya postcodes 44xxx

Hatay & Iskenderun 31xxx Adana 01xxx

Mersin 33xxx

Ukraine:

We have resumed limited shipping services in select locations of Ukraine. As we operate under elevated risk, additional charges may apply.

Russia:

Domestic and inbound services to Russia have been suspended, no shipments accepted until further notice.

Belarus:

Full services suspension.

Public Holiday:

17thMarch: Ireland (Republic Of) 19thMarch: Liechtenstein, Malta

20thMarch: Azerbaijan, Kyrgyzstan, Uzbekistan

21stMarch: Azerbaijan, Kazakhstan, Kyrgyzstan, Tajikistan, Turkmenistan, Uzbekistan 22ndMarch: Albania, Azerbaijan, Kazakhstan, Tajikistan, Turkmenistan, Uzbekistan 23rdMarch: Azerbaijan, Kazakhstan, Tajikistan

24th March: Azerbaijan, Tajikistan

Sub Saharan Africa

Central African Republic:

DHL Service of DOX only to Central African Republic will resume on Tuesday 31stJanuary. WPX/DOX out of Central African Republic is still suspended.

Public Holiday:

18thMarch: Comoros

21stMarch: Namibia, South Africa 22ndMarch: Mauritius 23rdMarch: Angola

24th March: Angola

Middle East and North Africa:

Afghanistan:

Due to volatile situation in Afghanistan, DHL have been forced to suspend all the service effective from 15thAugust 2021.

Public Holiday:

19thMarch: Libya

20thMarch: Iran (Islamic Republic of), Tunisia 21stMarch: Iran (Islamic Republic of), Iraq, Syria 22ndMarch: Iran (Islamic Republic of) 23rdMarch: Iran (Islamic Republic of)

Countries not served & high risk sanctioned Countries

Countries Not Served:

  • Ascension
  • Bovet Island
  • British Indian Ocean Territory
  • French Southern Territories
  • Heard & McDonald Islands
  • Pitcairn
  • Saint Pierre & Miquelon
  • Tajikistan
  • Tristan Da Cunha
  • US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll, Wake Is)
  • Western Sahara

High Risk Sanctioned Countries:

All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and will undergo 100% inspection

  • Crimea
  • Cuba
  • Iran (Islamic Republic Of)
  • Korea, The P.R Of (North Korea)
  • Syria

Additional Updates:

  • Israel –Jordan-Lane is temporarily